Highly unsatisfied customer
I'm extremely disappointed with the customer services department for this shop (Wimbledon). I bought a T-shirt, which sticks up on the shoulders due to a design fault. When I've contacted customer services to return the item, and request for postage costs to be reimbursed, I was told it was not a design fault, but is instead due to my size and shape - it is ill fitting on my partner, too. I'm really disappointed that the customer services department refuse to reimburse all postage costs, and I am left with expenses for a poorly designed item 😔
Lauren
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