RUN WITH YOUR MONEY!!!!!! SCAMMMM
RUN WITH YOUR MONEY!!!!!!Bought 5 tickets, paid and received confirmation. Minutes later I had a call from a guy with an Indian accent telling me prices have changed. After arguements and coming to a consensus, to my dismay I arrived the airport and realized Shiva did not even ticket the reservation. As in they didn't pay any money to the airline. IT WAS ALL A SCAMMMM. No one ever picks a call. RUNNN WITH YOUR MONEYYYYY. BEWARE OF SHIVA TRAVELS.
Theo Vis
DO NOT USE THEM,BIG SCAM.
DO NOT USE THEM. This is a scam to get you to pay more for your flight. After I booked it, a person with an Indian accent, Jeffrey Wells, called me telling me they couldn't honor the price. Two days later he called again and I told him I would not pay more and to cancel my flight. BIG SCAM. BE CAREFUL.
A. Barros
Best prices available
After a good amount of research, I ordered flight tickets from Shiva Travel to the best available online price. It took a little longer than 24 hours until my tickets were issued. During the waiting period, I followed up with their customer service, because I became unsure if my online transaction was handled properly. The customer representative listened to my concerns, explained the process to me, and genuinely apologized for the slight delay in regards to the ticket issuance. Shortly after that, my tickets were issued with a significantly shorter flight duration which I really appreciated. The flights itself went very smoothly.Shiva Travel addressed my concerns promptly and professionally and they did their very best to make up for the slight delay during the order process.
Chris Russell
SCAM!!!!
SCAM!!!!I bought a ticket and later the same day they cancel my reservation without contact mr or nothing, they tried to call nobody answered, then the online chat said is a holiday in India and they are closed . They have an address in the USA but everybody is in India , they just want to get your info . Will never use this company again.
Arleen Guevara
At first i was a little concerned but…
At first i was a little concerned but then the gentleman explained things to me and followed me through the entire purchase process. I later called him and he was able to email me my tickets and stayed with me on the line until i was able to confirm that i had received them. I will certainly use them again for my travel needs.
susy lemus
2nd time booking with them
2nd time booking with them. They give me the best service and very cheap deal to Miami
Jitender Kumar
Got my tickets on time and the best…
Got my tickets on time and the best price.
Rishabh Nath
Total scam and cheat
I wanted to book a flight but at the end before payment there is a section says read rules and restrictions for airlines.I pressed on that and the page was blank.It seems it was blank out by travel agency so customers may not know the rules.When I called them and spoke they say those rules are not honoured by us and if you cancel ticket and rebook for later flights although allowed by airlines we will not refund the money as we sell tickets very cheap.This was evident how they misguide customers and rob them.They should know these days travelers are more educated and do not act like this.Do not use this agency at all and I will report to United airlines about it not to allow them to sell their tickets and also IATA.
Geeti Farrahi
Trying to purchase last minute tickets…
Trying to purchase last minute tickets due to sudden death and all they keep saying is I will call back or check email. Never got a call back never received email. Total fraud. Horrible customer service.
Mayra
Paid extra 42 usd but still a good…
Paid extra 42 usd but still a good price. Richard was so helpful.
Tushar Sansanwal
AVOID THIS COMPANY
AVOID THIS COMPANYIn December 2019, I purchased 5 plane tickets from Shiva Travel to fly to Seattle for my family Alaskan cruise in April 2020. Total ticket price was $960. Then, when my vacation cancelled due to COVID-19, I asked for refund or travel credit. Shiva travel representative Victor Vance charged me $75 per ticket, ($325 total) cancellation fee, and asked to pay upfront in order to get $960 Refund 2 weeks later. I never heard from them since. I called Shiva travel several times, but each time I was told that refund is coming”next week”. Now we are in August, the refund never came. Shiva travel pocketed my tickets money and my cancellation fee money.
Irina Knudsen
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!Wish I could give them Zero Stars! Vance Victor is so rude, unprofessional, difficult to work with.I have been waiting MONTHS for a refund!
Julie Arthur
They cancelled my flight immediately
They cancelled my flight immediately. I told them I want them to delete my information and they ignored me. This is the only new company I've done business online with for over a year and suddenly the credit card I used has been used at a Home Depot somewhere. My employer just reported that I filed an unemployment claim, so somebody has stolen my identity. These people have all of this info so it's not hard to make the assumption they are behind this identify fraud.
Nathanael Mills
PLEASE DO NOT USE THIS TRAVEL SITE
PLEASE DO NOT USE THIS TRAVEL SITE. For starters I booked a flight for a specific return time. Upon receiving the flight schedule the time I choose was 6 hours later then what i paid for. Because of COVID I cannot fly. I called this raggedy a$$ travel place to cancel and retain a voucher for my flight. i was told it would be a 50.00 penalty for each passenger to cancel and receive a voucher. I didn't agree with the charge. That's ridiculous. NO-one can fly right now for CHRIST SAKE I contacted American Airline on my own and they gave me a voucher. I few days later I see an unauthorized charge on my credit card from Shiva. I"m in dispute as I type. YOU"VE BEEN WARNED!
Mo
GREAT PRICE, GREAT SCHEDULE
I was not able to find anywhere online the same scheduled flights for a cheaper price than Shiva Travel offered.
Ron Williams
Trip
Vance has been very polite to work with !
JENNIFER
😉😉😉great
😉😉😉great
FRANCIS
Great experience
Great experience
MELISSA
This is a scam
This is a scam. You book your flight under one airline and they switch you to another!! Many reviews in this- i wish i would have researched more! At first I thought Shiva was very responsive to my concerns when they switched me from an American Airlines flight to a United flight. I expressed concerns about being able to bring a carry on bag and have a similar seat assignment now that they switched my airline. Vance Victor (the representative) emailed me many times assuring me that they would email confirmation of my seats and ability to bring a carry on. It is now 3 days before my trip and he has not responded to any emails within the last month. nor do I have a seat assignment or information saying they paid for a carry on bag. This is a scam!!! In the receipt from United it states that this was $100 cheaper for this flight than the American Airline flight (which is what I paid to Shiva). This is why they switched me. So they could have that extra money to make a profit. It is ridiculous that they do this.
SHAUNA
good fair
good fair easy to do and everything went smooth. no problems
PAMELA
