Do you agree with Safebytes Software's TrustScore? Voice your opinion today and hear what 175 customers have already said.
Safebytes Software is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed July 3, 2024.
I had the sweetest girl helping me she was able to connect me so that I could print off my computer after lighting struch our house and a lot of things got ruined, like the lawn mower the intercom, the door bell, our sound our dvd player, so we managed to save the printer thanks to a very nice person that was on the phone with me for 3 hrs. bless her heart.
I had no reason to beware the Ides of March! Spectacular service! Your rep anticipated my questions before I asked. I'm looking forward to a continually cleaned PC.
I would like to strongly say that I had a wonderful experience and great support by Katrina. Printer was not working and my computer was slow downloading all the software. Katrina was extremely knowledgeable about correcting issues we had along the way. And she was extremely patient throughout the entire process. I sincerely hope if you have any issues with your printer, you are fortunate enough to get Katrina to assist you.
EMPLOYEE WAS EXCELLENT AND VERY KNOWLEDGEABLE AND EASY TO UNDERSTAND. HAD A PRINTER PROBLEM AND SHE WAS ABLE TO RESOLVE IT.
did what i needed done, !!
bad service. Bought the driver license and after paying you see this is the amount for a month. Contacted service due to their 30 days money back policy but they do not respond to my mail. Today sent 2nd mail!!!
Super service. Ryan was very professional, knows what he is doing.
Borderline scam!Scanned, installed drivers, Pc will now not boot!!!!Stuck in a repair Loop!!! Thank you very much!!!!Requested support, no reply. Nowhere to get refund!Choose very wisely before using this load of old rubbish!!!!!!!!!UPDATE: I have managed to get my pc to post by doing a restore, but have lost a lot of data!! Tried Driver booster! wow what a difference, yearly sub at a fraction of the cost and flagged out of date drivers that driver assist never found?, pc is perfect now apart from the lost data thanks to Safebytes. Still no reply to my support or refund request? Says it all really. Use at your own risk!!!!
Thank you! Awesome service!
WHERE ARE MY CODES I PAID FOR?
Excellent service. Communicative wires got crossed in the beginning, but the technical agent was knowledgeable and provided good service for random glitches that occurred in the initial scans. Highly satisfied. Hope things continue to go well.
Well I got suckered despite reading about the suspect practices of this outfit I thought I'd give it a whirl as we are now using three desktops, two laptops and a powerful tablet working at home.I began to have doubts when on the first machine, a common or garden HP Pavilion laptop it did the scan and claimed that a whole list of drivers needed updating. Off it went to get them . . . and install them . . . and install them (OK so I can go off and use a desktop for the rest of the day) . . . Heaven knows what it was doing as a re-scan flagged up the same drivers to be updated! So, second machine, a Dell office type desktop, common as muck . . . Same sort of performance, a couple of hours of seeming activity and, well something was changed, the screen drivers were all wrong, the aspect ratios had gone weird and the colours were off! That was enough. Not doing anything but waste my time and machine time is one thing to actually screw up a functioning machine is quite another. Overpriced subscription terminated, app deleted, Windows update and a perfectly adequate and freeware product restored and updated everything piloted by my young daughter with no mysteries . . ._____________________________________________Edit a couple of days later: Safebytes have tried to come back to me via Trustpilot, frankly they have had enough of my time and two months of subscription for what in my reasonably qualified opinion is a sub-standard product. Looking at reviews and stats on here the failure rate is entirely unacceptable. I and others have recounted facts as we have experienced them, others have recorded success and satisfaction. Readers of these comments can make up their own mind.
App is ok BUT, the "discounted" price is not the cost of the software, its the cost of the subscription, so its a 13 euro / one month only buy ... not worth!
I am a computer user with limited experience and knowledge your team help me over come my issues thanks for everything
Actually, you know what is bad from other reviewer but you still don't improve your service and your website is useless.
Follow up to a support request email was same day. Support continued until a support phone call finalized my issues. Very pleased with the level of professionalism and quality of your product. Thank you
EXCELLENT SERVICE ARON WAS EXCEPTIONAL AT HIS JOB!! WOULD HIGHLY RECOMEND!!
I emailed the company and they got back to me very quickly. The problem was i couldnt get my lisence number to load but they contacted me and they sorted it out for me. I got a lovely man named Aren who was very helpful and got me sorted.
This solved my troublesome driver problem. Easy to use and great service when I had a technical query. They called me in the UK from the States and fixed the problem online. Awesome customer service. Very happy customer.
Katrina Mae is a real asset to your company she is very computer savvy ! I believe I would give her a raise if it was up to me Sincerely Bruce Ruderman
According to TrustPlane, Safebytes Software has a 3.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/safebytes-com
