Trust PlaneTrustPlane
Roost & Root logo

Roost & Root

4.850 reviews
Last reviewed: Jan 28, 2026

Do you agree with Roost & Root's TrustScore? Voice your opinion today and hear what 745 customers have already said.

roostandroot.comMember since Feb 2026

Roost & Root is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed January 28, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

My fabulous new greenhouse

Helpful & friendly from first meeting through installation. Beautiful structure.

Janet Holland
Was this helpful?

My order as lost in shipping

My order as lost in shipping. I contacted the company and they quickly replaced it. I love my coop as well.

Charene Alderman
Was this helpful?

Exceptional Customer Service

I’ve used R&R for a coop for a couple of years, our nozzle wasn’t working after two years of use and the company sent me a new one. Exceptional customer service. Would love to purchase from them again.

Amber Barnhardt
Was this helpful?

Super helpful.

Super helpful.

Conrad Goerl
Was this helpful?

I'm so satisfied provide

I'm so satisfied provide

Ashik
Was this helpful?

This is my second purchase from Roost &…

This is my second purchase from Roost & Root. My first coop when up easy. The parts all mated together like they were suppose to. This one, not so much. My nesting box doors swing in almost as much as they swing out. I've had to put stops on them. The locking hardware for the door did not match up when I used the predrilled holes. I moved the hardware to make it work. The door for the storage area will not close due to the wire . I'm in the progress of figuring out how to fix that. I did contact the company and they did respond, but offered nothing.

Linda
Was this helpful?

Hens are very happy!

This is our second coop from Roost and Root. They were very helpful over the phone and shipping was fast. We are happy with the new coop and our hens are living the dream. One of our hens is either not able to or is just too hefty to get up to the roost. You might want to consider how heavy your hens are as this one has no ladder. We have a lot of trees so we used a weather sealant this time and it made a big difference and is much easier to keep clean.

Rick and Patti Whiteside
Was this helpful?

Wonderful home for the chickens

Wonderful home for the chickens. Quality workmanship. It arrived in a timely manner. Communication was excellent as well.

Gwen Metz
Was this helpful?

We love the XL greenhouse from Roost &…

We love the XL greenhouse from Roost & Root. Install was relatively easy and when we encountered challenges, the R&R team was available to help us resolve them and keep moving forward.

Beth G.
Was this helpful?

Great customer service and support!

I had a great experience with their customer service while assembling my chicken coop for the first time. They were incredibly helpful, patient, and answered all of my (many!) questions with friendliness and clarity. It made the whole process so much smoother. Really appreciated their support and quality chicken coop!

Christine
Was this helpful?

Love this chicken coop

Love this chicken coop! It is well-made by a U.S. company that really understands chickens. There are a lot of options for upgrades (feeders, waterer, storm panels) so you can decide how much money you want to spend and which options fit for you.

Amber
Was this helpful?

Starter XL Coop turned tractor

Multi positive points to purchase from Roost And root. The 2 boxes arrive in excellent condition, UPS guy even mentioned that the boxes flapped around in the back of his truck all day! The packaging, the securing the components the type of box the constraints inside the box ensure that the box arrived intact with no damage! I appreciated the YouTube videos produced by Roost And root. They showed me in detail the coop inside and out why decisions were made about how it was constructed to compare and contrast that to the necessity for chicken health. Local Texas company, employer of locals. I made a phone call to the company. Somebody immediately answered the phone, gave me current updates on their production line and where they were at with orders and shipments. I also requested information from Roost And root regarding viability to convert the coop into a tractor. It was suggestion to reinforce the frame around the perimeter on the base of the coop, prior to installation of any kind of wheel mechanism. I added a tight snug frame of two by fours around the base and attachment wheels works perfect. The feed tower is designed to be inserted through an opening and then the food tower base actually rest on the ground. It didn’t want to remove the food tower. Every time I wanted to move the coop, so I inserted a pin into the feed tower. The pin rest on the wood opening for the food tower, thus weight of food tower rest on the pin and not by resting on the ground. With these two changes to the coupe and in addition of the wheels and dolly mechanism, I now have a chicken tractor! I rent my current home, I have three Mille Fleur d’Uccle hens and one rooster! I needed to be able to move my coop every couple of days to prevent damage the lawn and reduce chances of odor! Not to mention the benefits to the flock with fresh grass!

Sandi Ameen
Was this helpful?

Second and still great!

This is our second coop (due to moving). We wanted high quality. I like the storm windows that now stay on better with the twist technology. It is a sturdy coop! Took the girls a couple night to figure our how to sleep. Otherwise all works as intended!One suggestion is to give instructions to modify, we switched the door to the same side as the nest door.

Kristina Brown
Was this helpful?

Great coop!

The coop is very well made and is aesthetically pleasing. It is relatively easy to put together. We purchased the feeding and water tubes as well and are very happy with them. The coop is extremely well functional.

Mary Jani
Was this helpful?

Great product!

Great product, easy for my contractor to install. Everything is as shown! A+!

Chris H
Was this helpful?

The Premier Coop Company in America

Literally the nicest folk I could have worked with. Professional, friendly, accomodating. They rushed an order for me. The product is SO well made, extra parts (screws, etc) abound so that if you lose something there is usually an extra packed. Oh and the products made right here in the good ol USA. Coops on amazon usually all come from China and are complete garbage. The Cedar is incredible, the fittings are STERLING SILVER. Im 57. This coops gonna be here long after me.

david shave
Was this helpful?

Repeat Customer Loves Hassle Free Coops

I have purchased two coops from Roost & Root and both are perfect for back yard chicken keeping. The owners have thought of everything to make chicken keeping easy and hassle free. One of my coops is over 10 years old and is still holding up well and looks good too. I would suggest two people to assemble the coops, just to help hold pieces in place while drilling. The instructions are clear and coops can easily be put together in one afternoon. I love the customer service with Roost & Root too. When I had questions on what coop to order, I spoke to a live person, which in this day and age is a small miracle. I have nothing negative to say about this company or my coops. Could not be happier. Thank you Roost & Root!

Julie Koehler
Was this helpful?

The construction is awesome

The construction is awesome! Well thought out and just amazing in its design and execution. It did take us longer to assemble than the directions said, like double the time, so you might want to change it to more realistic number, even if it’s off putting it’s not daunting

Ed Hunt
Was this helpful?

Solid Product Solid Support

This is my second backyard coop from R&R. The first about 5 years ago, the second more recent. Both experiences were excellent. Both coops were excellent. Both times I ordered the 5-8 chicken coop. Both times I called the office multiple times with questions. All calls were met with professionalism, product knowledge and a personable willingness to listen, take my questions/concerns seriously and a commitment to resolve them as quickly as possible. I also like to support smaller family run US businesses. I heartily recommend this company!

Gus Aromin
Was this helpful?

Great job!

Everything went well, the coop looks great!

John Reid
Was this helpful?
Cite this page

According to TrustPlane, Roost & Root has a 4.8/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/roostandroot-com