Had what I wanted
Had what I wanted. Very fast shipping, however the shipping cost was very high!
Ronald
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Riverbend Home
3.950 reviews
Last reviewed: Feb 21, 2026Do you agree with Riverbend Home's TrustScore? Voice your opinion today and hear what 116 customers have already said.
riverbendhome.comMember since Mar 2026
Riverbend Home is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed February 21, 2026.
Customer Reviews
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50 reviews
The website claims to have parts in…
The website claims to have parts in stock when they aren't available, and no one bothered to tell me. Still, they charged me and, after hearing nothing for a week, I had to request a refund (which, to their credit, they promptly did). This company is not proactive with customers and doesn't keep them properly informed.
Paul Lavy
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Exceptional outdoor wreath bows!
Great company. Great products. Their outdoor red nylon 18” and 24” wreath bows are spectacular! Every year I look forward to adding them to all our wreaths. They always look brand new year after year and are visually stunning.
Marianne Reilly
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Helped me out in a bind
Helped me out in a bind! Ordered on Monday for NDA and they said it would ship. It wasn’t until Tuesday when I called and the package never left your plant. Got it on Wednesday and getting back in business. Very polite and efficient people and service. Great website! Thanks and see you soon!Regards, Steve Defibaugh
Steven Defibaugh
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Lovely item
Lovely item, prompt service, thank you
James Hamilton
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Our Riverbend Home order arrived in…
Our Riverbend Home order arrived in perfect condition in a timely manner! Riverbend Home is dependable with quality products...
Robert and Jan, Bonita Springs, FL, USA
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great place to shop
everything
Denise
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Disappointed
I placed my order on 12/01/25, received notification that it shipped the same day. However when I check the tracking #, it says the order cannot be traced until the shipper (UPS) receives the package and it says a label is being created. What is the holdup? For the price I paid and the shipping, I expect much better service.
NANCY
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I have NOT received my purchase and…
I have NOT received my purchase and within days of ordering it got a notice that it would not be available until the first full week of the new year! I do not understand why it was even 'available' to order. I ordered it 2 days after Thanksgiving. I do NOT understand this! To me this is unacceptible. Hopefully the recipient will understand & totally love the product. If not I will be very upset!
JoJo
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Product was really priced affordably
Product was really priced affordably. My order arrived well packed. I will not hesitate to order additionally in the future.
StephenStafford
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Delivery guy left two bath tubs in the…
Delivery guy left two bath tubs in the driveway-I spoke with him while he was en route and reminded/confirmed that he was going to put them inside.
Maryanne Lewis
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Good product
Good product, reliable communication and delivery!
Sheila Canabush
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Good product
Good product, timely and fast shipping.
Jean
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Well packaged and arrived in a timely…
Well packaged and arrived in a timely manner. Also, the product was worth every penny.
Natacha Fermin
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The website inacureately shows the product compatibility to older models. I had to pay returning shipping to get refind minus original shipping.
The website shows the product is compatible to my old model, but when I received the product I found the dimension of the drain opening was bigger than mine. I showed the pictures to the customer service but I was told to return the product and had to my the returning shipping in order to get my purchasing price refind minus the original shipping.
Nick Feng
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Still waiting
Well, it's been 10 days since my order was confirmed and I'm still wondering if my order will actually ship.
PJ
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Easy to use website
Easy to use website, great pricing!
Jwallukait
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Item was actually as it appeared in…
Item was actually as it appeared in their website. Very well packaged. Very pleased.
Barbara
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Great customer service
Great customer service
Ivan Fermon
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Why am I being asked to review something that hasn’t shipped?
The merchant requests you review your experience even before your item ships.Order was placed on 10/25. It is now 11/3. I ignored the first request for review on 10/27.What am I reviewing? How I feel about the delay? I think running a business is tough. I don’t mind the delay at all, but you couldn’t program the website to send me this reminder after I receive the product?“The expected ship date has changed for the unshipped item(s) from your Riverbend Home Order. We apologize for any inconvenience and appreciate your business. If you have any questions about this update, please call us at 855.438.8585 or email us at help. Our regular customer service hours are Monday through Friday: 9AM - 6PM (ET).”
Conrad Ohashi
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Cite this page
According to TrustPlane, Riverbend Home has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/riverbendhome-com