I’ve used red heart for 30 years
I’ve used red heart for 30 years. I’m not sure what happened recently to make it change over the past year. But it’s now rough and terrible quality.
Tia DeFye
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Red Heart Yarns
1.88 reviews
Last reviewed: Jan 3, 2026Do you agree with Red Heart Yarns's TrustScore? Voice your opinion today and hear what 9 customers have already said.
redheart.comMember since Mar 2026
Red Heart Yarns is an online company. Based on 8 reviews on TrustPlane, it has an average rating of 1.8 out of 5 stars. Last reviewed January 3, 2026.
Customer Reviews
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8 reviews
Song lyrics had a typo
Song lyrics had a typo. Reported it and asked for a resolution - return ship for corrected version, or discount the order to compensate? No response. I get the impression no one there cares. One positive - shipment arrived on time.
EH
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Oscame.
On May 14th I ordered a birthday card from Red Heart Print, after completing the transaction I did not receive a confirmation via email and I also did not receive the card. Very dishonest service, I definitely warn everyone not to use their service.
Danuta Kwidzinski
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Red Heart Yarn Poor Quality Now
Red Heart yarn used to be the best quality yarn of all the brands not anymore!! Skeins I bought started having minor imperfections I could work around so I kept buying Red Heart. This skein today has two knots close together! That should never have made it to the shelf. A crafter NEEDS a quality product they can trust. Lion brand will be my yarn brand now. What a shame! I am 64 and have always chosen Red Heart as my mother taught me. I wish I could include a picture :(
Susan
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Red light! Stop! Don't go here!
After charging $9.99 for priority handling, they put a 69-cent stamp on a regular envelope and mailed the card, which, unprotected, arrived damaged and unusable. Their imprinting of the card was less than artful. Sorry, you cannot depend on these folks.
Fred Sargent
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Never recieved product
Never recieved product. They wont respond to emails.
Courtney Storozynsky
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They stole my money there fraud i knew…
They stole my money there fraud i knew they were right when i ordered and I immediately called my bankNow there telling me im out of the timeframe even tho i reported them immediately i never got my merchandise
Lauren Ortiz
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Great Yarn at an Affordable Price
I love Red Heart. Even their super saver yarn. While it may not be the softest at first, after it is washed, it is so much softer. The website has all the colors they offer rather than crossing your fingers that your local craft store has the right color.
Alana Cole
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According to TrustPlane, Red Heart Yarns has a 1.8/5 rating based on 8 verified reviews as of April 2026. Source: trustplane.app/company/redheart-com