Yet to receive items purchased on 1/10/2026
Yet to receive item purchased on 1/10/2026 and one purchased on 2/5/2026.
Bruce Weinstein
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PURPLE LEAF
4.650 reviews
Last reviewed: Feb 20, 2026Do you agree with PURPLE LEAF's TrustScore? Voice your opinion today and hear what 585 customers have already said.
purpleleafshop.comMember since Feb 2026
PURPLE LEAF is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 20, 2026.
Customer Reviews
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The customer service is amazing
The customer service is amazing. They stayed in contract once we placed an order until we put the gazebo together. Unfortunately after we put it together we had a terrible storm that almost destroyed the gazebo. We reached out to the company and they got us all the parts we needed to put it back together. They continued to follow up with us until we had it all back together. I would highly recommend this company. I will definitely always use them.
Lori Mack
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Great Product & Service
Purple Leaf is a fantastic company with excellent customer service and great products. I own a 20 x 12 pergola and a 14 x 12 gazebo that are easy to set up and of very good quality at an even better price!
Dennis Ford
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Amazing company!!
Amazing company! I asked if they would hold a shipment for us…we’re snowbirds and wouldn’t be at our winter house in Arizona until after the holidays. They said they would and then contacted us before shipping to make sure someone would be here to accept package(s). We had our 14x 28 gazebo up (with the help from a few friends) in 3 days. It’s beautiful. All the parts were there as advertised. No issues at all. It’s a great addition to our backyard! Thank you Purple Leaf!!
Wendy Bertone
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Sturdy, Beautiful Gazebo with Excellent Customer Service
We are extremely happy with our Purple Leaf 10×12 ft hardtop gazebo. The gazebo itself is sturdy, well-designed, and looks beautiful in our backyard. The hardtop feels very solid and provides great shade and protection from the elements.What really stood out, though, was Purple Leaf’s customer service. They were responsive, professional, and genuinely helpful from start to finish. Any questions we had were addressed quickly, and they made the whole process smooth and stress-free.Overall, this was a great purchase and an excellent experience. We would absolutely recommend Purple Leaf to anyone looking for a high-quality gazebo backed by outstanding customer support.
Yuwen Wang
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The customer service team was very helpful.
The customer service team was very helpful in purchasing the correct products.
Ellen
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Don’t bother!
We are about to start the third summer of using a pergola purchased from Purple leaf. My advice is , unless you expect the item to last no more than one season not to purchase. From the second season we have experienced problems with rust and therefore the post fixings breaking away from the base mounts every six months or so. The finish on our wood grain posts has faded or almost nothing. The plastic moving fixings supplied become brittle and snap. We have had to order replacement parts at a very high price from them continually. I have now given up and improvised with other purchased parts to keep the posts from snapping off at the base. From the start of placing the order we had problems with delivery , missing parts and poor, unsatisfactory after sales service.
Colin Paxton
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Easy to order fast shipping
Love my Purple Leaf umbrella, needed a replacement cover.
The Girls
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Excellent customer service
Excellent customer service. Followed up with me making sure the part I ordered was correct.
Denise Preneta
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Awesome product and even better service.
Awesome product and even better service.
Robert Stroud
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24 x 14 Gazebo Build
Gazebo was easy to build with the thorough instructions. I was surprised at how durable the materials were, from the framing and roofing panels to the screening and curtains.
Jamie Mares
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Box Replacement
The Rep that helped me walked me through all the steps to make sure I purchased the correct box that I was missing in my set.
Noel Rozelle
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Great product
Great product. Instructions and video made installation fairly easy. Very sturdy construction. The gazebo looks great and is definitely as advertised!
Bruce Inskeep
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the chairs are super nice but the table…
the chairs are super nice but the table came with a dent in it. haven't used the set yet due to the cold weather but it's a nice looking set.
carol urtz
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Excellent customer service when I…
Excellent customer service when I needed a part and advise
Thomas Lieb
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Great service
Great customer service, very helpful
Dave W
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Very polite and responsible customer…
Very polite and responsible customer service. Received everything in time ( even faster). Very easy to assemble.
JAMILA VIKTORIYA YILDIZ
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Excellent
Excellent! Even better than depicted online.Sturdy & aesthetically pleasing. Glad I purchased. Definitely worth the money
SS
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Great products at reasonable prices
Great products at reasonable prices
Terry
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had a specific part break and they were…
had a specific part break and they were able to get me what i needed
Peter Sloup
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Cite this page
According to TrustPlane, PURPLE LEAF has a 4.6/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/purpleleafshop-com