customer services rep
Very easy to deal with, prompt and courteous.
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ProTech Auto Systems is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 10, 2026.
Very easy to deal with, prompt and courteous.
You guys were very helpful and honest. Thank you for everything.
Thank you for your assistance in providing the part I neededa
Service from ProTech was second to none. Due to several O2 Sensor/EGR/Evap codes (a usual indication of PCM going bad) I had previously sent my 2005 Mustang PCM to a "reputable" repair facility. Unfortunately those clowns sent back a PCM with serious FailSafe Engine and Software incompatibility issues (clearly they had no idea what they were doing). I ordered a replacement PCM from ProTech (much cheaper than other suppliers). I received a call from them to check that I was aware what was needed if I was fitting it myself (I was, car has PATS so would need an auto locksmith to code keys) This level of service reassured me that Protech knew what they were doing. PCM arrived, fitted and coded, after which car runs great, none of the uneven idling and previous codes all cleared. Very pleased.
Great Service,Great Timing For Delivery
Your sales person on the phone was great. Made the experience easy and painless. My only complaint would be that it took much longer to receive my ECU than i expected. Thank you
Some friends recomended Protech to me years ago. Most of the guys that recommended Protech are pretty anal about their vehichles and who works on them and how they perform. I have no complaints at all. Yes i recomend Protech.
Was delivered on time just need to install and go from there.
It was easy to order the part I needed. Shortly after I placed the order, a tech from ProTech called me to confirm the order and to also instruct me as to what I needed to do after installing the part.
ProTech had the best price by far (a few hundred dollars in some cases) for the PCM I needed for my Ford Explorer, and ProTech offered a fast delivery option. BTW, my Explorer had the oxygen sensor heater+EGR+purge valve malfunction syndrome, the symptom being engine stumbling and stalling at idle RPMs. If your vehicle has all these trouble codes at one time, it is likely the PCM that is failing. The PCM came ready to install, which was done per instructions. This fixed the problem after every other solution had been tried -- mainly replacing about 15 different parts and sensors with no improvement. NOTE: A new PCM will sometimes cause random trouble codes to appear for a while. Clear them and keep driving while your car "re-learns" the proper fuel/air ratio and other engine performance parameters. Give it a few days of driving before assuming that the replacement PCM is faulty.
Very helpful, can't believe the fast delivery. FIRST CLASS PRODUCT!
this company sent me a defective product then charged me a restocking fee of $150. This is unacceptable
I had a fantastic experience with ProTech! Steven was incredibly helpful and he guided me to make sure I was ordering the correct ECM for my car and answered all my questions. He even followed up on shipping and provided excellent support throughout the entire process. Highly recommend!
Excellent service and Steven was a great help with the PCM for my 5.9 Dakota R/T. The PCM arrived on time and was a plug n play unit. The tune that was installed has my truck running better than ever. I am 100% satisfied with ProTech Auto Systems and would highly recommend them for your PCM needs
Thank You Very Much Guys. You are so very professional and everything done on the Time. You say you send it. I recommended to Everybody Thank You So Much.
Great people to talk with, and fast shipping. The new ECU made my truck have better throttle response at lower speeds.
Called to get information and the gentleman on the phone was very knowledgeable and informative. The computer for my Cadillac was ready when he said it would be. He shipped it free and received it in two days. I had the mechanics shop install it. I can’t say enough about the results the car never ran better. I’m extremely satisfied with the experience.
Great support and so far the PCM is working great with no issues.
They Came Through for Me, Where All Computer Resources couldn't. 2 Computers and Hours of Checking Circuits only to find Out it Was the Computer, Then They deducted 257.00 dollars from what I paid them. I Recommend Pro Tech I Will Use no Other Source at This Time THANK YOU P/S THE BEST PARTS IT RIGHT UP THE ROAD FROM ME (CLERMONT FL)
Good customer service and fast shipping
According to TrustPlane, ProTech Auto Systems has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/protechautosystems-com