Based on a relative's recommendation
Based on a relative's recommendation, I just started working with this company today; and I don't have a good feeling about doing business with them. I was switched between 5 different people (who literally all sounded like the same person to me). The first person IMMEDIATELY handed me off to someone else, who wanted details about my income and my bank accounts. I asked a simple question of the fourth individual--who I thought would finally be the last person that I had to speak to, and he transferred me to the "Senior Compliance person" who, and I am not making this up, did not address the question that I had asked of the call transferer. When I asked the question of him directly, he hesitated; then gave me an answer which was not an answer in any way. By this time, I had already made a payment--which the contract states is THE fee for the services, only to read elsewhere that other fees could potentially be asked for. High pressure. Lots of promises. I initially made contact with someone three days ago but couldn't proceed due to a personal emergency. When I called back the next day to get information so that I could proceed if it looked like a good opportunity for me to get out from under some of the tax debt that I owe, my call was forwarded to voice mail. This happened every time that I called for the next three days (no matter how many times I called--and I had told him that I would be calling back the next day to begin the process). Today, Friday, I called for what was going to be the last time, and while I was about to hang up, another call came in from a different phone number--it was the person that I had been calling for the past three days. I thought that was strange because, I was calling him from what was supposedly his direct number--which he had answered three days prior: but I shrugged it off. I explained to him why I had had to end the previous call so abruptly; and he--as he had tried to do the first time--hurriedly pushed me off to his "onboarding team". I was annoyed that he had found it necessary to share the reason why I had backed out of the first call with this new person whom I had never spoken to before. It was a personal and emotional reason which this second individual did not need to know in order to help me. However, it affected my focus, and, in hindsight, I believe, it contributed to the amount of pressure applied and questionable promises made. Once my head cleared, I searched online for information on the company, which, had it been identified by name when I called the first time, I would have researched. I see that there is only one five-star review. How can that be with the high overall rating? I hope that whoever is reading this review is doing it beforehand and will look into this company further before calling them.
v lisane
Ran very smoothly working with mason…
Ran very smoothly working with mason couldn’t have made it easier!
Logan Ashbeck
Frauds and Bigots
Don't be fooled. Priority Tax Relief is a predatory company. They have continued to send fraudulent tax lien notices to me (despite there being no government record and the city, state, AND county listed all contradicting each other on their mailed notice).Don't let them scare you. They'll push the urgency, they "look it up on public record", and they'll "find something". Let me be the proof- I've called the tax offices they say I owe and they told me otherwise.Beyond being scammers, their agents are bigots. When I pointed out their inconsistencies and that I don't owe anyone money, two of them (Thomas Gomez and Clay Debord) repeatedly and aggressively told me (not a Christian, but I don't feel safe sharing what) that I "needed Jesus". They repeatedly accused me of not paying taxes despite their not actually being a lien on me.Bad people all around. Don't give them money; don't let them trick or intimidate you.(But do let them look things up in their "public record"! Apparently it costs them money every time.)
Nn
I can’t say enough good things about…
I can’t say enough good things about Priority Tax Relief. From the very first call, they made me feel heard and understood. Dealing with tax issues can be incredibly stressful, but Mason Moore made the entire experience much easier. His customer service was exceptional. From the very start, he was professional, responsive, and genuinely cared about helping me find the best solution.Mason took the time to explain all of my options in detail and answered every question I had without rushing me. Thanks to his knowledge and dedication, they were able to help me save a substantial amount of money. I’m extremely grateful for the support and guidance I received. If you’re feeling overwhelmed with tax problems, I highly recommend reaching out to Priority Tax Relief and asking for Mason Moore.
Penelope Moore
Love doing business with a company that…
Love doing business with a company that understands the importance of a small business’s priorities. Thank you again Mason!
Shane Moore
Mason was very helpful with my tax…
Mason was very helpful with my tax relief and was great to talk to!
Kamryn
HELP
Very helpful and friendly
Mike
Great
Great ! Patient!
Kemi
I was guided through the process by Kevin Dicks, thank you!
I was guided through the process by very knowledgeable agents at each step, who connected me with the appropriate offices and verified my current tax status in order to become current on my accounts. I appreciated their expertise and assurance throughout the call.
Ann Engel
The overall professional scope was…
The overall professional scope was successfully presented.
Ellis
The time and effort
The time and effort, Alec Miskulin put into helping me sort things out kindly and patiently.
Christina Landsberger
Confident in Positive Outcome
I just barely started the process. Jacob has been wonderful and very informative in the discovery. I’m so excited and confident that they can help us! I am glad I got in touch with them after hearing an add on the radio. I have so many inbound calls from people who say they can help. So I reached out to them. When Jacob got on the IRS line with me to sort everything out, I was so relieved! 😌 He helped me get the process started in days when I couldn’t even get on the line with the IRS to ask for help for years!!!
Jen
Thank you very much ,I learn a lot from…
Thank you very much ,I learn a lot from you , what not to do again
LARRY J RAPOSA
The man who helped me was great
The man who helped me was great
Susan lelack
Mic Drop
Richard, he made my experience great. He was on it, as soon as he gets the details of my situation. I'm so thankful that I was able to get an answer, today. Don't have to wait a week or a month to find out what is going on with my case and how it will be handled in my best interest.
Lisa
I am very happy with my results
Found them online, filled out the preliminary online forms and they reached out to me within an hour.Once we went through some more detailed research they went to work...Within 1/2 hour they set me up in the right program that is going to save me over 20 thousand and got out of debt in just 5 years instead of the 20 years I was looking at....
Very satisfied customer
Easy to work with
Easy to contact and prompt response time
Lenard Livesay
Help is out there
I made a mistake and was shocked at what that mistake cost me.While I was trying to call the IRS there was a notice on my phone about Priority tax relief. I called. I explained what I did wrong and with their help and guidance, I was able to get the support I needed. They were patient with me and helped me understand the process. Because of PRIORITY TAX RELIEF I didn't have to pay the amount that I had messed up. They are a life line, and I am so grateful, for the notice that I saw and took the initiative to call. Thank you so much we're helping me.
Julia
Great company to work with.
Grant Hill and Casey Smith were both very nice and walked me thru the process of what they do and what information they need from me. I look forward to working with them and hopefully getting my taxes lowered.
Lori Burgart
I was undecided what to do about my…
I was undecided what to do about my recent tax report. From my point of view the taxes I owed seemed irregular at the least. So far Priority Tax has taken some pressure off of me. In all my years I have never had such a high number for back taxes.
customer...Peter J. Denholm
