The image on the blanket is not the…
The image on the blanket is not the image I uploaded! I want a full refund
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Printy Pets is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 4, 2026.
The image on the blanket is not the image I uploaded! I want a full refund
Shipping took way too long and was charged extra unknown fees. Artwork came out nice
I received my order yesterday and I am extremely disappointed because the blanket I received is not at all what I ordered.I ordered a custom “Christmas Pet Print Fleece Blanket”, specifically selecting the blue snow scene. Although the pet photo on my blanket is correct, the background is entirely plain and lime green, not even remotely close to what I ordered. This is an unacceptable mistake, especially given the fact that I paid extra for the Christmas themed blanket and your company couldn’t even get the colour correct.I am beyond frustrated with this mistake as it was intended to be a Christmas gift and it is not at all what I intended to be gifting. It is even more frustrating that as a former customer I decided to pay more money to use your company over other options in Canada, and I received something that is not at all what I ordered. I would like to speak to someone to determine how this issue can be resolved.
Great company and great products!
After placing my order for my dog blanket and my card being charged, it took multiple days to received an email for the artwork to be approved. But when I clicked on the link in the artwork email it then tells me my order has been canceled and there is no artwork to view. I never canceled my order nor did I receive any notification of it being canceled. I have emailed this company multiple times, submitted a help request on their website, and messaged them via Facebook and still no response. Very disappointing considering I cannot even get a response to get a refund or answers to why my order was canceled. Will not be using this company again.
Clear instructions and website, fast response and good quality product, nothing bad to say !
Good communication Great artwork Great delivery service
My husband loved the mug of his dog. I thought it pricey at first, but after having it nearly 10 years and seeing him smile each time he drank from it, totally worth it! Sadly the mug broke so I emailed the company - they very quickly reordered the mug, still had the photo we wanted after all this time (I could no longer find it). Such great customer service and products are well worth the price!
I have ordered several products over the last few years with PrintyPets and they are great! I have only had 1 issue in all this time and they resolved it pretty quickly. They have great communication with you and the products are of great quality! I highly recommend.
I love the ease of uploading a picture and from last experience I know what to expect from the blanket. The only problem I've had in the past is the approval and editing process and I hope that some of the kinks have been worked out
Always do a beautiful job
I’ve use printy pets multiple times and have always had a great experience. The blankets are amazing, 10/10.
The artist are amazing and they brought out great detail of our late pets
The website was easy to manage and chose my fur babies. There was a little hiccup with including all 4 but they resolved the issue very quickly! I can’t wait to get my blanket!!
I appreciate the timely response and emails that I’ve had from customer support!
Easy to navigate. Extra bonus for being able to directly choose a pic from Instagram page! Very nifty and convenient!
So far I found all I needed. Hope the product doesn’t disappoint!
The site was very user friendly.
I just want to start with thank you!!! I remember when I ordered a fleece blanket for my son and he literally cried as soon as he seen that it had our dog Shay's picture on it. Just that reaction alone says a whole lot about what you bring to families with this amazing service that you create.Our friend had lost his best friend and so we decided to give him an everyday reminder of how much she is still cherished, its a definite recommend for anyone who wants to keep their best friend close to them ❤️🤗
Very pleased with the finished product and loved getting to preview before printing. Very satisfied!
According to TrustPlane, Printy Pets has a 4.3/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/printypets-com