Trust PlaneTrustPlane
Prime Publishing USA logo

Prime Publishing USA

4.750 reviews
Last reviewed: Feb 25, 2026

Do you agree with Prime Publishing USA's TrustScore? Voice your opinion today and hear what 62 customers have already said.

primepublishingusa.comMember since Mar 2026

Prime Publishing USA is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 25, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Unreachable

It appears that this business may have ceased operations. Their phones disconnect before ringing. Their chat is not answered. They do not answer emails. They owe me a substantial sum of money and there does not appear to be any way to get a response from this firm.

Gerry Jung
Was this helpful?

They published my poetry collection…

They published my poetry collection after major houses rejected it. Their literary credibility helped me access grants and residence that advanced my career.

Zackary Sosa
Was this helpful?

Some steps moved slower than I…

Some steps moved slower than I expected, while others went faster, Overall, it evened out into a positive experience.

Oliver Chris
Was this helpful?

At first

At first, I was confused about paperback vs. eBook formatting. They broke it down step by step and handled most of the technical setup. A couple of small errors showed up in the first proof, but they were fixed quickly.

Isolde Maren
Was this helpful?

STOP and READ THIS REVIEW before you send $$$

This publisher sold 1776 of my books (as per their reports to me) and is holding on to over $50,000 USD of my royalties. They are no longer responding to my calls. Trustpilot is now the only way for me to communicate my situation. Also, my contract included copyrights….none to be found. I have a lawyer looking into this. To all the 4 and 5 star reviews, you must be part of the SCAM. Keep your money and look for another publisher. They took my money and wasted 13 months of my time with long delays and if they actually sold even 1 book, where are my royalties. I will continue to update my situation on this platform. I will not go away. Shame on you Prime Publishing USA.

Gaston Frigault
Was this helpful?

I'm incredibly pleased with the results…

I'm incredibly pleased with the results I have seen from working with Prime Publishing USA. They made the publishing experience stress-free, and their marketing campaign was a masterclass in getting my book noticed.

Mike Vincent
Was this helpful?

My launch campaign was more successful…

My launch campaign was more successful than I'd hoped because of their planning. They timed everything perfectly, from preorders to release day promotion.

Ethan Parker
Was this helpful?

Respect and care

They treated my memoir with respect and care, helping me share my story authentically with readers who truly connected.

customer Oscar Bauer
Was this helpful?

exceptional publishing support that

exceptional publishing support that made my debut feel effortless.

Ethan Parker
Was this helpful?

They handled everything from formatting…

They handled everything from formatting to publishing. Great experience.

Isabella Field
Was this helpful?

They handled everything editing

They handled everything editing, cover, publishing even getting it online. I just had to focus on the story. It saved me so much time and stress.

Luna Harper
Was this helpful?

I live with a chronic illness that…

I live with a chronic illness that affects my energy and vision, so clarity and accessibility were important. The designer worked patiently with me, using high contrast visuals and thoughtful font choices. Not only does the cover look amazing, it's also something I can read and interact with comfortably.

Chloe Evan
Was this helpful?

Timing was everything for my…

Timing was everything for my holiday-themed book, and they delivered on schedule without cutting corners. From formatting to release strategy, everything was aligned to hit the seasonal market. I even got last minute support for holiday promotions. The launch felt festive and stress-free.

Sophia Brooks
Was this helpful?

This business is a scam

This business is a scam. Not one of the services I purchased was competently provided, and they introduced a number of errors in the text that I had to go through and remove. They are not competent proofreaders much less editors. Cover suggestions were clearly made by someone who had never read the book in question. DO NOT PUBLISH THROUGH THIS FIRM.

Matt Pavelich
Was this helpful?

As a poet

As a poet, I was worried my work wouldn't be taken seriously, but they treated my collection with care and creativity. The formatting was beautiful, and they helped me decide on the best layout for free verse and prose poems. It finally looks and feels like real literature.

Mia Thompson
Was this helpful?

Their editing service impressed me with…

Their editing service impressed me with its efficiency. My book now feels much more refined, and the feedback provided was extremely valuable. I highly recommend them!

Caroline Tyler
Was this helpful?

The editing service did more than just

The editing service did more than just fix grammar and punctuation. It significantly improved the story's flow and enriched the character development. I highly recommend them!

Amelia Evan
Was this helpful?

The editing team at Prime Publishing

The editing team at Prime Publishing USA is outstanding. They preserved my voice while refining the manuscript in ways I hadn't even considered.

Elijah Addison
Was this helpful?

Prime Publishing USA provided excellent…

Prime Publishing USA provided excellent service. They made publishing seem simple and helped my book get great visibility through their expert guidance.

Victoria Dylan
Was this helpful?

During the author marketing campaign

During the author marketing campaign, communicating with Prime Publishing USA was easy and effective. They always replied promptly to my messages, kept me updated on how the marketing was going, and were open to my ideas. This made me trust them more and made working together stress free.

Edward
Was this helpful?
Cite this page

According to TrustPlane, Prime Publishing USA has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/primepublishingusa-com