I would leave zero stars if I was able…
I would leave zero stars if I was able to. My dog was seen and prescribed antibiotics. I always fill her antibiotics at Walmart. There was an issue with the milligrams. I had to contact Pawp numerous times to have them fix the situation and have it sent to the correct pharmacy. They decided to send prescription without fixing the issue to a different pharmacy that I never requested and then they told me that I chose that pharmacy. I however, did not choose that pharmacy. I looked into the pharmacy because they were not sending to the one that I requested three times. It took a week for my dog to get her medication and in that week, my dog started to decline and get worse. There is nobody you can speak to except through email and it takes days to get things resolved. As a matter of fact, I had to tell them I would leave a bad review and dispute my charges if my medication for my dog did not come through that is when I finally got the medication sent. I also got a message back quicker than any other message saying to refrain from threats because I said I was going to leave a review and dispute charges If this was not taken care of. Per my last email with them I informed them that there was absolutely not a threat and as promised here is my review, we should get our money back. Nothing was done for my dog, except for make her worse. I would not recommend this service to my worst enemy.
Melanie
They are responsive 24/7 with good and…
They are responsive 24/7 with good and prompt care and attention. They answer all questions. They reimbursed our claim and helped our doggy. Feel safer knowing they are there.
Nathan Chen
Misleading information and a waste of time
The app shows that my state is approved for virtual Rx appointments. I fulfilled the requirement to request the Rx appointment (chatted with a vet) when I then requested the Rx visit in told that it's not available. I emailed support and received a reply stating ohio is not approved for virtual Rx appointments. Such a misleading waste of my time. My poor dog is in pain and has mobility issues making it nearly impossible for an in person vet visit. I thought I'd found a solution to help my 15 y.o. dog. But no...Pawp lied. Thanks a whole lot
Susan
Lidia lvt was very helpful kind and understanding
Lidia lvt was very helpful kind and understanding! We had a very emergent concern with our dog and we were given kindness and grace. Helped calm our nerves until we can get our dur baby to a vet.
Charity Williams
My experience was great.
My experience was great.
Brittany Carter
Very easy to use and very informative
Very easy to use and very informative! Highly recommend this service
Tara
This has to be the best app worth it…
This has to be the best app worth it 100 percent, during a blizzard every business closed my boy Ace somehow broke his dew claw and it was flipped upside-down... he was bleeding all over... one of the pawp vets helped me so much and with a few Epsom salt soaks his little dew claw came off painlessly and the next day I could see another tiny nail start to grow in..
Elena Torres
Why EVERY pet parent should have this app!! 😍🤩
The vet tech, the fast response, the detailed explanations of everything, her genuine concern... EVERYTHING MADE IT GREAT!!
Jennifer Bocelli
The best professional and quality care…
The best professional and quality care I could have, Dr. Luannie was the best in attention and quality🥰
Katherine Ochoa
That I didn't have to leave my home I…
That I didn't have to leave my home I am disappointed and it's getting harder to go places the vet I talked to was very knowledgeable very friendly and seem to care about my cat as much as I do
April
10/10 service
It was very quick and she gave me all the information I needed and more. Me and Bruno are very appreciative!
Rebecca Mendoza
Great app!
This is a good little app to have. And it’s free with Walmart+. You can chat with a vet or vet tech anytime and they are so very nice and give excellent advice
Gina Lewis
Having reassured during a trouble time…
Having reassured during a trouble time is thankfully available I love you and thank you
Jimmy Doyle Johnson Jr
Johnny's prescription.
The Doctor called on time and was very helpful. Worked with me to be sure Johnny received to correct prescription. Will use again!
Domenic Cascario
Very easy to use
Very easy to use. App is user friendly. Staff A+ customer service.
Edgar Medina
Very quick
Very quick, helpful, descriptive, nice and convenient at that! I HIGHLY recommend!
Makeesha Stoker
Monica
Monica, made my experience great! Her kindness, and patients. Your company is doing everything right!
Brandy Jones
It was so much easier than going to the…
It was so much easier than going to the vet. They are caring and knowledgeable!
Catherine Maffettone
Very knowledgeable to help answer all…
Very knowledgeable to help answer all the questions I had.
Dinh
This is a wonderful service🐾🐈⬛
This is a wonderful service. Maria was above and beyond knowledgeable and compassionate. When she recommends items it gives me a link to my walmart.com account to order the items. She offered different options and was really patient while I typed all the information. You can. Also reference your chat transcripts anytime after ending the chat. Very helpful and I believe saved me a vet visit and put my mind more at ease about my precious cat.
Kit Cats momma
