Read customer service reviews for Oak Longevity on Trustpilot. Check out what customers have written so far or share your own experience with the company. Learn more about the company and what they sell or offer.
Oak Longevity is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed January 15, 2026.
Oak has made this a simple process. I have been very happy with the online support and the ease of refilling my medication.
Thank you so much for sharing this, we’re really happy to hear that your experience with Oak has been simple and smooth. That’s exactly what we aim for. 💚
They made the whole process very easy. It was also the most affordable I could find.
We’re really glad the process felt easy and that Oak was the most affordable option for you. If you ever need anything along the way, our team is always here to help. 💚
Communication is very good, customer service has been very reliable, the product has been a quality product . I have done very well on my med with no delays in shipping.
Thanks Lisa. It means a lot to know our communication, support, and shipping have all been consistent for you. We’re glad the medication has been working well. We truly appreciate you trusting us with your care. 💚
I started compounded GLP-1 going to a clinic and I moved away. I decided to try an online clinic, choosing Oak Longevity. I had trouble filling out the form and uploading a picture. I texted the clinic and the support staff helped me kindly. I also had trouble ordering a refill and again asked customer support for help. They helped me with my refill. The doctors have been available for questions I have had and they have answered quickly . I have lost 15 pounds over 4 months and feel better thanks to Oak Longevity.
Thank you so much for sharing your experience Cindy. We really appreciate you taking the time to write this. We’re glad our support team could help when things felt frustrating, and that our providers were able to answer your questions along the way. Hearing that you’re feeling better and have seen such great progress means a lot to us. Thank you for trusting Oak.💚
Easy, thorough, always available for questions, and response is quick.
The telemedicine process is easy and helpful, allowed me to avoid embarrassment and ordering was simple and straighforward. It feels secure and the medication is safe. I've lost almost 20 lbs after being stuck for over a year and am now back in a "normal" bmi range for the first time since I had babies.
I’ve been with Oak for 4 months. I am 21lbs down and I cannot praise their customer service enough. In a time where it’s virtually non existent, this company has incredible customer service! When I message them, a HUMAN calls me back within 15 minutes. They are extremely kind, knowledgeable, and are on top of everything. Plus, through all of my titrations, the price has only gone up from $190 to $229 and I’m over 1mg at this point. Highly recommend this company for glp1. The entire process is so easy and there’s always help when you need it.
Oak has a quick and easy application process, rapid delivery, good prices, and effective results for weight loss.
Thanks for sharing your experience with us! We’re so glad you found the process easy and the results are speaking for themselves. 💚
It was a quick and easy application. Their product was effective! I lost weight and tolerated the GLP/GIP (compound tirzepatide) well. I had an issue where I only received one months worth of product instead of two. I reached out and they corrected the issue.
We really appreciate you taking the time to leave this review Sophia! It’s wonderful to hear that you’re already seeing progress and that our team was able to quickly resolve the hiccup with your order. Your patience means a lot, and we’re glad you’re moving forward on your health journey with confidence. Thank you for trusting us—we’ll keep working hard to make sure every experience with us feels seamless and supportive.💚
Easy and quick.
Megan, thanks so much for your feedback! We’re glad the process felt simple …that’s exactly what we aim for. We look forward to continuing to make your experience smooth and supportive every step of the way.💚
I feel very lucky to have Oak as an option for weight loss medication. I have been successful in losing about a pound a week for the past several months. I like the ability to adjust my dose weekly.
Thank you for the wonderful review Jacs! We’re so glad Oak has been a helpful option on your journey and that you’re seeing steady progress each week. The flexibility to adjust your dose is designed to give you control, and it’s great to hear it’s working well for you. Keep up the amazing work! 💚
I wanted to thank you for getting my refund to me in a timely manner. After the first mistake of my prescription not arriving on time, making me miss 3 work days, waiting for my prescription to be delivered, on the hottest days, after receiving 3 different Tracking numbers. Then nothing being delivered. You not only refunded the over payment of my initial order from over payment, you gave me a refund for the late arrival, which I appreciated. But Just when I thought you had things handled here, it is again, time I ordered my Second month prescription, you took my money, my bank paid you but again. I took a day off work, because of hot weather didn't want my prescription sitting out in the hot sun. Because I got an email with a tracking number 9300189517200348013848 saying my prescription would be delivered on August 12th 2025 by 9:00 p.m. AGAIN NOTHING WAS DELIVERED. . Now I received another email with a tracking number saying my prescription won't be delivered by USPS until Friday tracking number 9300189517200348382074, August 15, 2025. Well, now I'll be out of town so my prescription won't be in my refrigerator until Monday August 18, 2025, all the while the package with my prescription sitting in the Sun. I think you need to send my packages 📦 thru United Parcel Post or FedEx. With them I just might get them in a timely matter. Not losing $200 dollars each time I have to take time off work to get the package. I'm now going to look for another company to get my prescription through. Signed Mesue Babcock
Hi Mesue, Thank you for taking the time to share your experience. We’re very sorry for the repeated delivery issues and the disruption they’ve caused you—that’s not the level of service we aim to provide. We’re glad the refunds were processed promptly, but we fully understand your frustration. Your feedback about carriers is valuable, and we’ll share it with our team as we work to improve reliability. In the meantime, a member of our support team will reach out directly to see if there’s anything we can do to make this right and prevent further inconvenience. 💚
Shipping was fast and there were no hidden fees. The process was fast and smooth
Thanks Jessica! We’re happy to hear everything went smoothly with your order and that there were no surprises along the way. 💚
Great product. Decent prices especially if you can find a discount. Customer service is a little disconnected from the actual product (compounding pharmacy) and the prescribing physician. This can cause some serious delays in response. Message board gives a false sense of actual communication to who can connect the dots between Customer Service that accepts and negotiates the payment, the physician who makes Rx decisions, and the pharmacy that fulfills and ships the Rx. With some patience everything can work out and like I said it is a great product!
Thank you for sharing your experience Phil and for the kind words about our product and pricing. We appreciate your patience and will keep working to ensure things run even smoother in the future. 💚
No membership charge, easy and quick!
Thanks for your review Brianna! We’re glad the process felt simple and transparent for you—exactly what we aim for. 💚
Consultation was quick and thorough. Shipping was quick and convenient only two weeks in and I am loving it.
Thank you so much for sharing your experience! We’re thrilled to hear your consultation went smoothly and that shipping was quick and convenient for you. We’re excited to continue supporting you on your journey!💚
I would like you guys to offer more flexibility in regards pricing but still consider it a good option
Thank you for your honest feedback Maria. We understand how important flexibility in pricing can be, and it’s something our team is always looking to improve while keeping therapies safe and affordable. We’re glad you still see value in what we offer, and your input helps us continue working toward making Oak even better for everyone.💚
Competitive pricing, no membership fees, and a very easy and fast process. If you are considering Oak, dont hesitate!!
We’re so glad to hear this! Making care affordable and simple is exactly what we aim for, and it means a lot that you’d recommend us so strongly. Thank you for trusting Oak—we’re excited to keep supporting you on your journey! 💚
Being able to chat with a board-certified doctor in my state about any questions or concerns I had was comforting. Everyone responds quickly, and they give the best prices on the market.
Thank you for sharing your experience Saul! We’re so glad our care team could give you peace of mind and that you felt supported throughout the process. Providing fast, reliable service and affordable care is at the heart of what we do, and it’s wonderful to know that came through for you.💚
Oak made it very easy to order. Customer service answered any questions I had very quickly.
According to TrustPlane, Oak Longevity has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/oaklovesyou-com
