Repaired the problem.Very professional,
Repaired the problem.Very professional,
Jay Empel
Was this helpful?
#1 Garage Door
4.750 reviews
Last reviewed: Feb 25, 2026Do you agree with #1 Garage Door's TrustScore? Voice your opinion today and hear what 146 customers have already said.
number1garage.comMember since Mar 2026
#1 Garage Door is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
My tech was Josh first time with this…
My tech was Josh first time with this company was very satisfied with Josh he was very professional and very polite and very easy to work with Ihad a great experience thanks to Josh
Phil Danley
Was this helpful?
Ron was our garage technician and he…
Ron was our garage technician and he arrived during the time he stated with a text. When he got here he went through what was wrong with the door. I should mention that prior to there was another person that came out to fix the door however made it much worse than before and left it that way and did not come back. But Ron was nice enough ti fix what he messed up as well. In addition fixed the wheels on our screen. Thank You Ron!!! Great work!!!
Jensy Boyd
Was this helpful?
Corey
Our Homeowners warranty brought this company out to us for our garage door opener repair The tech was Corey very professional and informative Went above and beyond to help and fix our problem.Especially since the part was no longer available and him and company provided wonderful customer service by finding and bringing a new opener that was compatible to the one we had
Robert and Annette White
Was this helpful?
Great experience!
Jamie was awesome! Very informative and helpful!
Anna
Was this helpful?
Michael, the technician
I would just like to say that Michael, my technician, came out and did service on my garage a couple days ago, and I was very, very pleased with his work!! Not only that but with his personality and his friendliness!! Thank you Mike. Well done!!!
John Martinez
Was this helpful?
This company does not want to call me…
This company does not want to call me back.I've asked for the owner to give me a call back.But he has been non responsive, and I guess all the employees have been fired and I would never use this garage.Door company?Because why your warranty will be denied ninety eight percent of the time.If you're looking for a garage or a company for your garage door do not call this company
robert ASK ME
Was this helpful?
Nick was wonderful
Nick was wonderful Very kind and friendly He helped explain everything and set up my remotes He definitely went above and beyond what most people would expect
Carol
Was this helpful?
Be careful they will try to overcharge you
All I needed was to replace my Spring on my garage door however, the repairman try to rip me off overcharging me for stuff that don’t need to be done. The repairman state that the #1 Garage requires him place all new parts before installing new springs. However it was nothing wrong with parts he wanted to replace. The garage door is only three years old. My home is only 3 years old. It would cost me out-of-pocket $1339.00 that with me using my Home Shield insurance. Integrity my 🤬. Smh
ANTHONY LEWIS
Was this helpful?
my sister had garage door fix with…
my sister had garage door fix with them, said they are fine
Olzhas Dossaibek
Was this helpful?
Garage door
Tyler arrived timely. He was very respectful and professional. Tyler did a great job with explaining the issues that were going on with my garage door. I highly recommend this company.
Tamiya Alford
Was this helpful?
Donovan did an excellent job
Donovan did an excellent job. Very friendly and knowledgeable. Highly recommend!
Clay
Was this helpful?
Unprofessional, Dishonest, and Rude – Avoid at All Costs
for Charlotte business:#1 Garage Door LLC was dispatched through my home warranty service to replace a worn garage door opener belt. From the start, their behavior was unprofessional and seemed more focused on upselling unnecessary repairs than addressing the actual issue.They refused to replace the opener belt unless I first agreed to replace my rollers — an unrelated and unnecessary step. When I declined their overpriced recommendations (which were nearly three times what others quoted), they falsely reported to my home warranty company that I refused service, and my claim was abruptly cancelled.The technician was rude, dismissive, and clearly uninterested in helping once I declined the upsell. It felt like a setup to either overcharge or cancel the job altogether.This company is not trustworthy. If you're looking for honest and professional service, stay far away from #1 Garage Door LLC. They are not there to help — they are there to take advantage.
BM
Was this helpful?
Austin did an Amazing job!
Austin did an Amazing job!! He was courteous, professional, knowledgeable, and efficient. I’m so glad he fixed the garage door.
Cat
Was this helpful?
Collin was excellent
Collin was excellent! He was extremely knowledgeable, friendly, and professional. He also completely the repairs very quickly. He is a great technician and a highly recommend!
Melanie Holmes
Was this helpful?
Excellent Service
The text messaging system was great for confirming the appointment and communicating when our provider was on the way. Tyler was professional and helpful in resolving the issue preventing our garage door from functioning properly. We suspected the logic board needed to be replaced, and expected to have to wait for parts to be ordered. He had the parts on hand, so evertlything was working properly right away. I appreciated that he took the time to re-pair our remotes and point out helpful maintenance tips. Great service!
Elton Dean
Was this helpful?
Cody was exceptional
Cody was exceptional. We had a garage door spring break. Cody explained what he would do, plus added a second spring I requested. I also had him install a door opener on a single door too. After all that he explained maintenance to do to both doors to increase their life. Possibly the best service call I’ve ever had for home repairs. Grateful for all he did and information shared.
Steve Cordell
Was this helpful?
Corey was great…fortunately it was an…
Corey was great…fortunately it was an easy fix… he explained everything and was in and out quickly!
Charlotte French
Was this helpful?
Heath was very efficient and friendly
Heath was very efficient and friendly. I will use him from now on
Candice Rogers
Was this helpful?
Excellent service!
I appreciated the timelines, courtesy and professionalism of the representative and that he offered me different levels of service to meet my needs! They worked around my schedule and the device was completed quickly and was well done. Highly recommend them!
Tammy
Was this helpful?
Cite this page
According to TrustPlane, #1 Garage Door has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/number1garage-com