Do you agree with New York Theatre's TrustScore? Voice your opinion today and hear what 7 customers have already said.
New York Theatre is an online company. Based on 6 reviews on TrustPlane, it has an average rating of 1.7 out of 5 stars. Last reviewed February 14, 2026.
Do not buy any tickets from New York Theater unless you are 100% sure to show up for their shows. Spending over $20 per ticket to purchase the "Ticket Protection" does NOT cover your expenses. It covers only a year from the purchased date (not the show) to find another show: will not refund any money even you had to cancel the tickets within 6 hours. They will not refund your money, only a voucher. Period. Ticket Protection is a scam.
If I could give it less than one star I would. It was absolute worst experience in my life. Oedipus the play. You can’t hear it. People’s phones are going off. The acting sucked. Don’t go!
Bought tickets for seats that didn’t exist. Asked for money back and just getting the run around. Don’t use them!!!!
This organization doesn't provide you tickets - just the possible promise of tickets on the day of your event. So you don't get what you bought - you have bought vapor. You can't resell your tickets or exchange them. This is just a big money grab. Find a reputable company - not a scam.
Really liked!
This is a total rip off - They advertise seats without letting you know they are obstructed view and then won't refund any money. They sold me obstructed view seats for over $150 each, which would have cost $40 at the venue.
According to TrustPlane, New York Theatre has a 1.7/5 rating based on 6 verified reviews as of April 2026. Source: trustplane.app/company/newyorkcitytheatre-com
