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New Era Debt Solutions is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 26, 2026.
New Era Debt Solutions made a stressful situation feel a lot more manageable. Greg Smith was easy to talk to, super patient, and actually took the time to explain things in a way that made sense. I never felt rushed or judged, and he was always quick to respond when I had questions. It felt good knowing someone had my back and was genuinely trying to help me get things under control. Definitely a solid experience overall.
They were very up front and communicated through out the entire process. The team was friendly, accommodating, and sincere. Very, very helpful from beginning to end. Jason in particular was an amazing negotiator - honest and straightforward as to what to expect and how the process would proceed. They also were very helpful in providing suggestions as to direction.This is not a knock on New Era, they were great... but just make sure it is right for you and gather all the information you can while making a decision to start.
Greg was great to work with. Responded quickly to any questions I had and explained in great details so I could easily understand.
Made me feel very comfortable with a stressful situation. They did everything they said they would and were always very responsive and respectful with me.
Excellent service and helpful people
New Era Debt Solutions offers clear and professional guidance for managing financial challenges. The team was patient, informative, and supportive throughout the process. It's a dependable choice for anyone seeking practical help with debt management.
New Era an its staff go above and beyond. I can't say enough about their dedication an commitment to a positive outcome. Once again they have pull me out of debt. I highly recommend to anyone who wants professional services an excellent customer service. Thank you
The best debt solution company, without a doubt. They are punctual, straightforward, and have no hidden fees. They are also very accessible. I truly value their hard work and strong commitment.
New Era made my life and the stressful process of debt settlement so easy!! This choice is never a easy one and it's scary but New Era answered all my questions and was able to make this a affordable option for me. I highly recommend them. I did so much research before choosing a company because this category of business can be sketchy but if you have stumbled upon this one, look no further! I got out of close 40,000$ in cc debt is 5 years! I would have never seen the light of day if it wasnt for New Era! Every single person I talked to was pleasant, understanding and kind! I cant thank them enough!
New Era made my life and the stressful process of debt settlement so easy!! This choice is never a easy one and it's scary but New Era answered all my questions and was able to make this a affordable option for me. I highly recommend them. I did so much research before choosing a company because this category of business can be sketchy but if you have stumbled upon this one, look no further! I got out of close 40,000$ in cc debt is 5 years! I would have never seen the light of day if it wasnt for New Era! Every single person I talked to was pleasant, understanding and kind! I cant thank them enough!
Client managers were always responsive and accommodating. The plan provided to me worked as explained.
Jason the negotiator was awesome! Esmeralda always quickly changed the deposit amounts when asked! James was very cordial and kept me informed! If you are in a lot of credit card debt, New Era is the way to go!! BTW my debts were settled in half of the time! 48 month contract settled in 24!!!!
They helped me cut my debt in half and create a clear road to getting it paid off.
Great program! Amazing and super helpful staff that saved me thousands!!!
I highly recommend New Era. They got me on track and negotiated on my behalf. I vetted them thoroughly, asked tough questions, and was skeptical, but their rates were fair and they delivered on everything. My final out-of-pocket costs ended up about 30% lower than what I could have settled myself, even after their fees. When one case went to court, their legal team handled everything—I only had two brief calls with an attorney who spoke on my behalf. Now my credit is back on track, I’m debt free, and I had no serious negative repercussions. The process took about three years, mainly because I chose the lowest monthly payments. One other import aspect is they listen. They tailored their service to my needs. They made changes in their approach and to who handled my case based on my preferences and needs. 10/10
Absolutely loved these guys- real lifesaver for me!! Only debt settlement firm which I found honest and transparent. No sugar coating from day 1. All debts were settled at estimated % and I was able to payoff a year before. All communications were professional & prompt. No gaps/delays ever. Highly recommend if you want to settle your debts better and you’re in tough situation!!
They are honest, reliable and get back quickly if you have questions or concerns.
I have been extremely satisfied with the service I receivd from New Era. I never had any issues and they took very good care of my finances.
Have only been in the program a year and a half and all my debts are settled. All the people I interacted with have been friendly, professional and did not in any way make me feel bad about having to take this step. They all went out of their way to make sure i succeeded in the program. I would give ten a 10 star
Wonderful group to work with. Always looking out for my best interest and working with what I could do financially, never pressuring for me to do more. Settled my accounts and put me and my family in a great position moving forward! Thank you New Era! Top notch
According to TrustPlane, New Era Debt Solutions has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/neweradebtsolutions-com
