Unacceptable Service and Failure to Deliver Paid Products
I am extremely disappointed in the National Notary Association’s recent performance. Despite purchasing a complete notary package that included my bond and insurance binders, the NNA has failed to provide these essential documents.Their customer service is virtually non-existent. I have attempted to reach out via their website and email multiple times with zero response. When attempting to call, I have consistently faced hold times exceeding 40 minutes. It is shameful that an organization marketing itself as the industry leader to the masses of American notaries cannot provide the basic level of service for which we pay. As a professional, I expect the organizations I support to operate with a modicum of efficiency. The NNA is currently failing that test.
Christopher
Save your money
Not worth it. It's a scam. Paid for the background check and course. They never activated the bogus id number they gave me. Every time I called they had an excuse on why my number was unverifiable.
Daraline
Overpriced and unresponsive!
Overpriced and unresponsive!
Jules
In the day and age of computers (fast…
In the day and age of computers (fast or slow) why does it take up to 2 days for NNA to update their records when you take exams, buy insurance, or other things from them. It amazes me that if you take an exam and pass it, you have to wait up 2 days before it will show on your notary profile with them.
JW Johnson
Im so happy that I joined last year
Im so happy that I joined last year! The NNA is great for all your needs. Excellent training and tons of resources. You can get E&O insurance, supplies, including free forms. I love the notary hotline! If you get stuck, you get a notary to answer any questions you may have. You always have support available which is comforting, especially if you're just starting out.
Joan Skau
NNA is bunch of dumbass working there…
NNA is bunch of isiots working there specially the background check I stopped using them for my listing and after the background check this time will not get their certification or background check done by them they lost my support for them
real- Kraft
ONE STOP-SHOP, if you're a Notary public register.
NNA is a great, one-stop shop! They offer insurance, surety bonds, the works and much more.
Anthonys’ honest review
I am highly impressed with NNA
I am highly impressed. As a Notary, we have many opportunities to renew, take online training, get insurance, etc. However - this year NNA impressed me far beyond expectations. The speed, manor and care of processing my Notary renewal (which had been delayed to no fault of theirs) was so very much appreciated and noticed. Thank you, NNA
Allan Boress
