Not happy with this company
Not happy with this company. I was told there was no monthly fee and that was not true. After I was charged for thier monthly fee I called to cancel they told me to email them to cancel. I emailed them to cancel the service 3 times only to be charged again and again. I ended up paying all the charges to make them go away. No help from management they just brushed me off. I would find someone else to do business with.
Jake Bowen
My experience was awesome and is great…
My experience was awesome and is great your guys are on point you understand the needs of your clients I would definitely say you guys are the real deal. Thanks for helping me get my credit score where it needs to be to get into a new home. Sincerely, yours.
Lonnie
Did a great job with my account always…
Did a great job with my account always checking up on the customers, very knowledgeable, and great attitudez and attention to detail
Joshua
Great customer service…
Always reaching out to ensure everything was going accordingly. Every customer service representative I spoke with was very respectful and happy to assist me with all of my needs!! I would recommend them to anyone in need of credit repair.
customer
Words can't begin to describe the help…
Words can't begin to describe the help this company has done to repair my credit score. I thought my credit was beyond able to repair but NCC proved me wrong! Thanks for all you have done and continue to do for me! 😁
Saphronia
After Speaking with Desiree Dallas…
After Speaking with Desiree Dallas today, I have more of an understanding on what is being done. I was grateful that she was able to take the time to explain the process and breakdown what I should be doing on my end to move forward with the “rewards” I would gain in the end. Mrs. Dallas was the only employee that really took the time for me to be able to understand and answer my questions!
Charles
She was a great help
She was a great help and answeredAll my questions and was very professional
Joe
Lexi was amazing
Lexi was amazing! She answered my questions and gave me great advice!
Corianne
Absolutely Phenomenal
Alanna (sorry if I misspelled it) has been an absolute DOLL through this whole process, as well as everyone else I've spoken to through the whole process of fixing up my husband's credit. You guys worked miracles for us and I cannot say that enough. You've all been kind, enthusiastic, and most of all human to us. It's so hard to find people who are willing to be real with you in matters surrounding credit. Thank you so much for helping us get a second chance in life. Thank you, thank you, thank you all!
Olivia Griest
The agent was wonderful and very…
The agent was wonderful and very helpful. One of the best.
Jessica
The representative did an amazing job…
The representative did an amazing job she was informative and helpful.
Romound
Customer Service was on spot!
Customer Service was on spot!Thank you for everything and the customer service!Please keep me updated.Sincerely,Chris McGuire
Chris McGuire
Very helpfully and informative
Very helpfully and informative, give her a raise
Brian
Lexi was amazing!
Lexi was very energetic and informational. She gave me a complete breakdown of what’s been done, what to continue to expect, and what I can do on my end to help with the process. Made me feel good about choosing this company for my credit repair needs. Thanks Lexi!
Shelron
The team does a very good job with…
The team does a very good job with communicating with you and keeping you updated as much as possible with changes to your credit.
Carolyn
Excellent customer service
Excellent customer service
Lakisha
I was confused about my account
I was confused about my account. Moon gave me some of the most amazing service I have ever had from any company I've worked with. I was going to END my program. She was very sincere and was able to nail down the fine details of what I was searching for in 3-4 minutes!!! This is rare and a reflection of your culture there. She even went the extra mile and looked at an email I sent to ANOTHER REP!!! And even researched my question. AMAZING!!! That's customer service at ITS FINEST!!! She shared tips with me that were clear, concise and easy to comprehend. THAKN YOU MOON!!!
Rich
Answering all the questions I had
Answering all the questions I had. Thank you.
Travis
Great attitude
Great attitude, very informative and patient when I asked questions
Jamon
She was SO VERY helpful in answering my…
She was SO VERY helpful in answering my questions and concerns.
Willie