Reliable hosting provider
Reliable hosting provider, all questions are answered within hours by the support team
sigis s
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NameHero®
4.850 reviews
Last reviewed: Feb 28, 2026Do you agree with NameHero®'s TrustScore? Voice your opinion today and hear what 4,947 customers have already said.
www.namehero.comMember since Feb 2026
NameHero® is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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Fast response times and great service!
They respond within minutes when a support ticket is raised, even on weekends, which is incredible!Excellent service and very friendly staff.
Mark Dendy
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Outstanding Customer Service (yet again!)... Thank You, Abhilash R!
I’m tech-savvy in many areas, but the backend of my website is not one of them. If it weren’t for NameHero, I’d constantly be worried about something breaking or my site going down.Before switching, I hosted with another well-known company. Several times I ran into issues and not only did it take a while to hear back from their tech team, but they made it clear that if the problem wasn’t directly caused by them, it was my responsibility to fix. That left me feeling pretty unsupported.NameHero has been the complete opposite. They consistently roll up their sleeves and help me troubleshoot and resolve issues, even when it’s something technical on my end. Their response times on support tickets are incredibly fast and I never feel like I’m left to figure things out alone.Special thanks to Abhilash R, who recently helped me track down a tricky CDN issue. I had no idea that was the source of the problem and wouldn’t have known where to look. He pinpointed it quickly and resolved it efficiently.I highly recommend NameHero, especially if WordPress configuration or plugin conflicts make you nervous. Their support alone is worth it.
Rebecca B
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Awesome, Expert Customer Service
Whenever I need some help with my WordPress, Name Hero Technical Support is always there. Just today Sajay S. responded with a truly great and thorough answerer. Many thanks!
Tom Davidson-Marx
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Always an amazing help from Arun Patil
Always an amazing help from Arun Patil
Mike
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Arunkumar provided great help on live…
Arunkumar provided great help on live chat. Thank you!
Jon Hein
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Amith was extremely patient and helpful…
Amith was extremely patient and helpful and answered all questions I had and helped me understand whatever it was I was confused about.
Amante Heru
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I transitioned from a Shared Reseller…
I transitioned from a Shared Reseller Hosting account to VPS Hosting, first of all Name Hero did the Migration for free and it took them less than 48 hrs. I'm grateful for them.
Eric Wood
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The guy's at NameHero really know their…
The guy's at NameHero really know their stuff. They response quickly to support requests with a fix
Don Bradley
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Horrible company
Horrible company. I lost my domain because of them. Communication is terrible and a hassle to get your money back.
Angel M
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Thara helped me with all my tech…
Thara helped me with all my tech questions and was incredibly patient!
Gina Beschorner
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Super quick and helpfull
Super quick and helpfull, unlike one.com which is really trash.
JJ
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Great customer support
Great customer support! Responsive, clear, and friendly.
Marcia Reynolds
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Sam D explained the server issue and…
Sam D explained the server issue and fixed it quickly to get our sites up and running. Nice work.
Troy Assaly
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Idiot saved by Support Team
I was having a hard to understand issue and they helped me resolve it, even after I decided to just rollback to a backup. Their efforts helped save me a lot of time and would completely recommend their support service.
Joseph Garay
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Does the job and very helpful customer…
Does the job and very helpful customer service
Ella
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Had CloudLinux Server issues which i…
Had CloudLinux Server issues which i don't understand. The support (Abhilash T.) fixed it within 15min from submitting the ticket.Namehero have great support team.
Abdullah
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Excellent and timely support from the…
Excellent and timely support from the team. I always feel confident hosting with Namehero for any fixes.
Eric M
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I chose NameHero to host my website
I chose NameHero to host my website, and overall, the experience left me with mixed feelings. When renewing, the cost can be significantly higher than the initial purchase, which can be a significant financial burden.
Arlan Lindner
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Quick turnaround
My query was resolved very very quickly, thanks for your help team
Gaibhin
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Cite this page
According to TrustPlane, NameHero® has a 4.8/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/namehero-com