A great tool for training...
Great service, received My Pet Command 1 mile long range training collar the next day. Products are quality training tools. I highly recommend using it for training your canine.
CJ
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mypetcommand.com
5.026 reviews
Last reviewed: Feb 28, 2026Do you agree with mypetcommand.com's TrustScore? Voice your opinion today and hear what 28 customers have already said.
mypetcommand.comMember since Feb 2026
mypetcommand.com is an online company. Based on 26 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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26 reviews
Why buy here?
Fast shipping and great product.
Bradley Robertson
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My Pet command were very helpful when I…
My Pet command were very helpful when I couldn't buy a new battery. Their customer service was excellent can't fault them. Would definitely recommend the company and products.
Isle of Wight
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Quick to sort out any issues and great…dryer for dog grooming
Quick to sort out any issues and great service
MRS BROWN
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Excellent customer service
Excellent customer service, super speedy delivery
Kim Leijenaar
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Great company to do business with ,very…
Great company to do business with ,very fast friendly service .
Deborah Vine
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Good communication and quick to respond.
Good communication and quick to respond.
Kyle Johnson
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underground invisible fence
Our underground invisible fence works great. We've been using it for several years now, and our dog has never strayed away from home since we've had it. Recently when a lightning strike fried the transmitter, the company responded immediately to our request for a new one.
Walter Russell
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Ideal product and great customer…
Ideal product and great customer supportWe purchased the solar panel electric fence energiser unit. Ideal for our needs as the paddock is a long way to carry a 12v battery! We had a follow up issue when a rodent or deer chomped through the earth connector … but customer services sold us a replacement pack.Don’t be put off by them being Australia based. They ship from the UK too
Mark
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Delivery was fast
Delivery was fast. I used another brand of GPS collar in the past and setting the perimeter was a frustrating process. Setting the perimeter on the My Pet Command GPS collar is so much easier and straightforward. It does a great job of keeping our dog from sneaking onto the neighbor's property.
Becky Birch
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Very prompt delivery
Very prompt delivery. Ordered it one day and it arrived the next. So far very happy with the product.
Forever blessed
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Needed to purchase a new nozzle
Needed to purchase a new nozzle, contacted them and left a voicemail which call was returned and order sorted
Debbie Martin
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Great customer service
Great customer service team, replied to any queries quickly and answered the question clearly.The dog blaster I bought is really good, exactly as described, easy to use and my long coat GSD has accepted it quickly with no fuss and is now enjoying it!
JB
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Communication and follow up was very…
Communication and follow up was very good. The pricing was fair and shipping happened quickly.
Ed Dog Owner
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Good company.
Short delivery time. Quality products. Good price. Good customer service.
Robert Nylander
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Many years ago
Many years ago, I bought a combo game camera and solar charger. I thought the solar charger to camera cable was not working, so I called the company. I didn't leave a message, rather I emailed them as an option in the voicemail. Even though I didn't leave a voice message, the company saw a missed call and actually called me! He sent me a link and I placed my order. The cable arrived in perfect condition. What great customer service! I can highly recommend them, and if needed, I will 100% buy from them again. Great job!
DOUGLAS SCHOLL
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They were very helpful and the item…
They were very helpful and the item shipped quickly
R Burns
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We needed a new power cord for our pet…
We needed a new power cord for our pet Command, dog grooming shears, and they got it to us within a week👍🏽
Brooks Seaman
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GPS collars—AMAZING!!
We ordered the GPS boundaries collars for our two XL dogs to keep at my parents old farmhouse. Their yard is a little more than 2 acres, but they live on lots of farmland and especially at night, the dogs would run off to chase coyotes, find dead animals, roll in mud, and lots of other big dog shenanigans 😱 I didn’t love the idea of using a shock collar, but I finally was exasperated enough to give it a try. I ordered a couple, watched the videos, and set them up easily. I don’t think I can overstate how much we LOVE THEM. It took them a couple days to learn the boundaries and understand the beeping—but even on the lowest shock setting, they rarely push the boundaries and they’ve learned that this keeps them in the yard. If you turn them off when the dogs are in the house, the charge lasts for several days to a week. We’re so happy we this purchase!
Isabella B
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Best customer service ever!!!!
I emailed them about a problem , they were extremely fast to respond and went above and beyond to get me replacement equipment. I have never dealt with better customer service! 110% in my book!
Rhonda Hobbs
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According to TrustPlane, mypetcommand.com has a 5.0/5 rating based on 26 verified reviews as of February 2026. Source: trustplane.app/company/mypetcommand-com