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myGemma

4.950 reviews
Last reviewed: Feb 27, 2026

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mygemma.comMember since Feb 2026

myGemma is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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I cannot recommend this company enough

I cannot recommend this company enough! I’ll admit I was a little nervous at first, but I truly had nothing to worry about. They reached out to me quickly and kept me updated through every single step of the process. A huge shoutout to Emre, who was absolutely amazing, he answered all my questions and made sure I felt completely taken care of. If you’re on the fence, don’t be! They are professional, attentive, and the service is top notch!

rebecca perez
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Easy and reliable!

MyGemma was very easy to use, super communicative, and the process was very quick.

Caitlin M.
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Dealing with Mark from Gemma was a…

Dealing with Mark from Gemma was a great experience. It was very comforting that I actually spoke to a person. He kept me well informed on the process of selling my handbags. I know I could have made more money with consignment but did not want to deal with the process. Thank You

Dana
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Fast response and problem solved right away

Fast response and problem solved right away. Smooth, professional service. Highly recommend.

Joo
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10 out of 10

Efficient, clear and informative. Communication is top notch and have had a great experience overall. 10 out of 10.

Ashley
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Very happy and satisfied with my Gemma…

Very happy and satisfied with my Gemma and Emre was so quick to respond and may experience is excellent . I will again use my Gemma and I will highly recommend it to my friends as well .

Faith Nicer
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My experience selling was excellent

My experience selling was excellent. Mark, my client service representative, responded promptly to all my questions. The process was quick and easy. I highly recommend My Gemma for great customer service!

R.L.K
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Extremely happy with mygemma

Extremely happy with mygemma. Bought randomly on a whim without too much research, but I bought a LV Neverfull that was just in “good” condition with ONE photo and it’s in like perfect shape, and came in THREE days (including the day I ordered). Would 1000% buy from them again. Also the paperwork/ authentication card says they back their authentication and you will get a refund if it’s ever challenged.

Chey Taylor
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Great customer service, exceeded expectations.

Great customer service. Beautiful bag, exceeded my expectations.

Teresa Jones
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Selling my gently used handbags through my Gemma is a great experience!!

I always have a great experience when working with My Gemma. The staff keeps me informed of what is happening with the sale of my items and what will happen next. I am fortunate that my items always sell.

Deb Konrade
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A seamless and professional process…

A seamless and professional process throughout! Emre and his colleague were both thorough and lovely to work with. I will be recommending MyGemma to all my friends!

customer
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Quick and efficient

Quick, easy, smooth transaction. Went seamless

Angelina Watt
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Timely

Timely, up front and great communication

Mary Gilvin
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My Chanel bag is great quality

My Chanel bag is great quality, looks brand new and is 100% authentic! I love it so much.

Carly
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Great all around experience

Very quick to respond to my request for additional photos and questions related to the item I was interested in. The item arrived as described and was well packaged. Super happy with my purchase!

Kat B.
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Such a positive experience

Such a positive experience! Quick reply, quick payment, would definitely use again! Thank you!

Sheri Westerhof
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Fantastic.

Fantastic.

RAIMONDA
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Excellent service

Excellent service, outstanding communication providing status updates .

Anthony DeFranco
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Most beautiful diamond earrings I received from mygemma…

I received the most gorgeous white gold and diamond earrings from mygemma--they are so beautiful, the perfect size and very sparkly diamonds. The best part of the purchase is that I used my reward points to pay for $1000 earrings! This is the best company, rewarding points for both buying and selling!!! I honestly don't think I have ever been more excited about a purchase. Knowing I am getting quality items from an excellent company.

Deena Beard
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Very easy procees to upload pictures

Very easy procees to upload pictures, get an offere, mail item and get paid out. Mark made the whole process seemless and fast.

Melvin Pandher
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Cite this page

According to TrustPlane, myGemma has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/mygemma-com