Do you agree with MyDiabetes's TrustScore? Voice your opinion today and hear what 1,274 customers have already said.
MyDiabetes is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed March 1, 2026.
I downloaded the trail, it wasn't for me so I deleted it. I was subsequently charged at the end of the trial period. I immediately contacted them and requested a refund, they agreed to a partial refund leaving me substantially out of pocket for something I've never used.
It is simple and easy to understand.
I really like this app! The meal plans are great, and the recipes are good! I would recommend it to anyone!
I need to take better care of myself !
This is an easy app to use.It is full of information and constructive ideas.The lessons are an eye opener to people like me who are prediabetic and probably dont know diabetes. Meal plans are easy and there is information to help you on your journey.
Easy in windows on laptop then download APP to phone. I did not wish to purchase Pro-Biotics. I am taking those from Shakley which are preferred.
Easy and simple!
I have been living with diabetes (Type 2) for decades and have it pretty stable, A1C below 7. I used this app a few years ago but gave up after a bit because I didn't think I really needed it. However lately no matter what I do A1C is rising and I have had to add Mounjaro. I remembered the app and subscribed again. My favorite part is the recipes. They are delicious and appropriate size servings. With practice, I am able to swap them around so that it's more affordable. I'm not sure how long I will continue subscribing. Once I am stable again and have lost some weight, I may not need it anymore. I'm hoping to get off the Mounjaro at least.
Easy to read options
I thought this app would give me a good low carb diet that would help me lose some weight and manage my glucose levels.Instead I am presented with toast for breakfast and rice for lunch and a sandwich for dinner!!! They might be calorie controlled but they are certainly not diabetic foods I can get a diet like this for free from literally anywhere.
So far easy to use. But today is the first day!
Too many add-ons.
So far, love 95% of menu items! Reporting meals consumed is intuitive and easy to use website.
I'm giving this rating because the actual App didn't live up to expectations. The menu choices were limited and assume you have ingredients to hand immediately rather than planning ahead.They don't explain WHY certain foods work better for diabetics and WHEN certain foods are better eaten at particular times of day etc.I know how to eat healthy, I just wanted better coaching.
I was told I was a type 2 non insulin type 2 Diabetic, which I did not beleive because I still ate a lot of suvery things, which non put me into a coma or anything else. But now something has changed and I am on insulin, and I have stopped eating shugery items.
They keep debuting your bank account after you cancel subscription. Then make excuses and refuse to refund. Do not subscribe under any circumstances.
My journey, thus far , has exceeded my expectations. The recipes are healthy, easy to follow, and they actually are satisfying! The staff has been faithful in helping g me with questions and bonus is the shopping list! I’m happy I joined!
Don't appreciate the sales pitch, but it wasn't overly aggressive.
I signed up for the MyDiabetes app only to discover that this was a program that would not work for me. After reviewing the content I reached out to the company for a refund less than 48 hours later only to be told that you must request a refund in a 24 hour period. After reading through the terms and conditions, nowhere does it state that you only have 24 hours to review the app, it boldly states that there are no refunds unless there are technical issues. The app costs $29.99. A costly lesson to review an application. I found this unethical to say the least. It’s an app to assist with your health and you could only see if it would be helpful by reviewing it. They mentioned a 30 day refund policy however they didn’t honor it. Crappy way to do business in my opinion.
There is lots of information given It took me awhile to get used to recording food etc I’m pretty comfortable with that now I am reading your writeups about diabetes now which is good I don’t have the disease but then again I don’t want it That’s why I’m on this app
According to TrustPlane, MyDiabetes has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/mydiabetes-health
