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My Choice Software

4.650 reviews
Last reviewed: Feb 27, 2026

Do you agree with My Choice Software's TrustScore? Voice your opinion today and hear what 5,362 customers have already said.

mychoicesoftware.comMember since Mar 2026

My Choice Software is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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Tyler is a legend

Tyler saved me a massive headache. Felt bad my pc was giving him a hard time.

Bryce
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Great service from Alex

Great service from Alex. Got me squared away.

Glenda
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Tyler was outstanding

Tyler was outstanding, helpful and quick

Wallace Wilson
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Not the greatest customer service

I mistakenly purchased software from this company that I later found out I could not use and no longer wanted or needed. I contacted them to ask for a refund and was advised by a very adversarial representative that they would not give me a refund.After several days and seeing why not so favorable review, they called to tell me that they would be discussing the situation and getting back to me. To date I have not heard back from them and the charge is still on my card.

Jim Berry
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Alex made the installation process very…

Alex made the installation process very easy after I was having trouble with it. Was on the phone for a short 10 minutes and everything was resolved. Very knowledgeable, helpful, and customer friendly.

Taylor
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Good prices

Good prices, always helpful

Neil Anderson
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Go what I needed with one call,

Go what I needed with one call,

Reginald Harvey
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Jake solved my problem.

I was very frustrated when I couldn't get my software download and activation to work. I tried getting help from Microsoft but was given the wrong information. I went back to My Software support, and Jake helped me resolve the problem.

satisfied customer
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Finn was absolutely great!

Finn was absolutely great!Professional and gracious in helping us.So impressed with his customer service.Thank you Finn.

BH
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Jake at MyChoice Software helped me…

Jake at MyChoice Software helped me promptly answering all my questions which leads to the resolution of installation issue of Office 2016 Pro.Thanks Jake!

Umair
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The phone support was great

The phone support was great. I initially tried to buy from Microsoft website but they have so many roadblocks with signing in here and there (I am unable to sign in, it was never resolved) so I wrote them an email to take a hike and shut up.

Juju
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An excellent company to purchase Office apps from. Customer service is terrific and extraordinarily accommodating. I'll definitely continue to be a customer.

A great company to purchase OFFICE apps from. Customer service is amazingly supportive accommodating. Will definitely continue to be a customer.

William Carlton
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Jake was able to give me the assistance…

Jake was able to give me the assistance I needed quickly! His friendly demeanor and directed questions got my Monday off to a great start!

Curtis White
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Jake was extremely patient and very…

Jake was extremely patient and very helpful. He was able to get my new purchase working in a very quick manner.

Carol Dunn
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This time I received the help I needed when I called.

You have a terrible Customer Service. I called today, requesting help to install Windows 11 that I bought from you, but the person that answered wasn't willing to help . I don't understand that if you are selling a product, do not have directions step by step to have the installation done.

Efrain Umana
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Says my software is not licensed

Says my software is not licensed

Eric Peterson
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Software Installation

Finn very quickly completed the installation of the software I purchased. He was very professional and knowledgeable.

Bob
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Jake was great to work with.

Jake was great to work with.

Ian
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Speed and convenience.

What made my experience great was the speed I got the software.

Steve
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love this place

love this place

Kevin Moss
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Cite this page

According to TrustPlane, My Choice Software has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/mychoicesoftware-com