Trust PlaneTrustPlane
Multicopter Warehouse logo

Multicopter Warehouse

4.550 reviews
Last reviewed: Apr 17, 2021

Do you agree with Multicopter Warehouse's TrustScore? Voice your opinion today and hear what 266 customers have already said.

www.multicopterwarehouse.comMember since Mar 2026

Multicopter Warehouse is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed April 17, 2021.

Customer Reviews

Write a Review
Filter:
50 reviews

Do not order parts from this place

Do not order parts from this place. Needed some arms for an inspire 2 and the website states order within the next 6 hour and it ships today. That was on 4/4/2021 it is now 4/16/2021 and still no shipping info. The last contact was we will have to order the parts??????Now i have to contest the order with paypal so i can get my money back.Very unprofessional group

Calvin
Was this helpful?

Beware, ship somewhere else for repair.

This company is not good. Beware. Stay away at all costs. Pay the $35 dollars for them to have peaked at your drone for service and have them ship it back including everything you sent them. Many red flags with this company over my 2.5 month period with them working on a fix I did in 3 hours over a week including waiting for parts delivery. They are predators. They continued to make excuses and lie about what service they were giving. When they didn't send my $250 part back with my service the guy just said we are sorry we were in a rush and forgot to include it. It is gone now. 2.5 month rush... okay?Update Reply: Yes, I understand everything you mentioned in your reply. Including that you failed to return a $250 dollar part that I could have fixed myself for $11. Your email response was, "No worries I have noted to keep your old components on your WO and appreciate your understanding in these matters."Yes, I am complaining. You didn't even offer to make it right. You just said, "Unfortunately it looks like in the rush of trying to get your drone fixed and shipped back to you we did not end up keeping the old parts from your repair." I had to ask you to give me a measly 10% on the price of the gimbal you said was tossed. You were reluctant to do that and extremely rude about it stating I didn't know anything and I am not a DJI certified repair mechanic. This is after I told you I repaired my other drone with a similarly damaged ribbon cable for $10 and that is why I wanted my replaced gimbal back. I'm not concerned about the fact DJI tells you you can only replace the gimbal. I agreed to that. I didn't agree to you tossing my expensive parts. You, just, failed.

Cliff
Was this helpful?

Lost Confidence in MultiCopter Warehouse

I would never purchase from them again, regardless of my account status. Be mindful of their return policy. You say it's defective, They say it works fine having it at their little shop. Guess who wins that argument. Let me save you the time and stupidity, call your credit card company immediately and request a charge back.Seeking a quality DJI authorized reseller? Please consider B&H Camera or Atlanta Hobby...Even Carolina Drones is better than MultiCopter Warehouse.

Bryan Conover
Was this helpful?

This is a great place for all of your…

This is a great place for all of your flying need.

TOM CALHOUN
Was this helpful?

Not a bad product but it’s a little…

Not a bad product but it’s a little loose in the socket so vibrates around, the charge cable falls out and it does cause some difficulty using the installed cup holder unless you have a small can or bottle.

Russ
Was this helpful?

Good service on time!

Good service on time!

Jeffrey Sipress
Was this helpful?

great customer service

great customer service

john zenone
Was this helpful?

Great lite very fast shipping

Great lite very fast shipping

Jerry Griffith
Was this helpful?

Great Parts at great prices quick…

Great Parts at great prices quick shipping reliable service! Great job guys

Johm michael
Was this helpful?

I received my strobes very quickly!

I received my strobes very quickly, my order got mixed up. The company very promptly shipped me what I wanted with no questions asked. They even offered to pay for the return shipping. They we a pleasure to do business with. Would definitely order froi'm them in the future!

Macky Cushing
Was this helpful?

Daytime waiver class was very…

Daytime waiver class was very informative learning what the FCC is expecting as answers to their waiver request questions. I would like to see more FCC waiver type classes. Very helpful. Thank you Multicopter Warehouse! :)

JD Simpson
Was this helpful?

The part we bought broke on first use

The part we bought broke on first useWe felt we got robbedWill not recommend your shop

Customer
Was this helpful?

Awesome class

Awesome class! Well worth the money!

Ryan Newton
Was this helpful?

order 1 battery mavic 2 pro enterprise …

order 1 battery mavic 2 pro enterprise $169.00 ,i did not get my discount code to buy a 2nd one. phone person i would get. never showed up. ps paid for freight of this as well. found the battery from B&H photo for the the same price but it was free shipping. wow

jim diorio signs
Was this helpful?

Thanks to Multicopter Warehouse

Thanks to Multicopter Warehouse for a good experience. Received the product very quickly. Although I understand that your hands are tied by DJI, isn't it kind of outlandish how much one has to pay for inexpensive injection molded plastic pieces??? But, of course, we are glad we have the product; thank you, great job!

Craig Levasseur
Was this helpful?

Excellent service

Excellent service. I received my order very quickly

Joseph Asberyhttps://www.trustpilot.com/evaluate-l
Was this helpful?

As described and on time.

As described and on time.

Mike Bode
Was this helpful?

excellent service !!!

excellent service, fast shipping !!!! I'm happy for this page

Bienvenido Cps103358 Arindell
Was this helpful?

Good doing business

Very decent doing business with. The reason for the 4 stars was that after I made my purchase I ran across the same product somewhere with a cheaper price but over all it was all good.

Alex Amarra
Was this helpful?

Excellent customer service and good…

Excellent customer service and good product. Thank you

Eduardo Gonzalez
Was this helpful?
Cite this page

According to TrustPlane, Multicopter Warehouse has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/multicopterwarehouse-com