Trust PlaneTrustPlane
Merchwell logo

Merchwell

5.027 reviews
Last reviewed: Nov 26, 2025

Do you agree with Merchwell's TrustScore? Voice your opinion today and hear what 27 customers have already said.

merchwell.comMember since Mar 2026

Merchwell is an online company. Based on 27 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed November 26, 2025.

Customer Reviews

Write a Review
Filter:
27 reviews

Excellent Customer Service

Noah and the group at Merchwell are fantastic. We found MW through a google search and reached out. We heard back very quickly and set up a call to talk through our needs. At the time, we were not sure exactly what we wanted to do, how many units we needed, or when they would be needed - basically no info at all. Noah was so understanding and flexible with us the whole time. He gave us options for merch that were within our price range, matched our branding, etc. I never once felt that he was selling us on anything - he asked what we wanted and then delivered on that. In the end, we ordered 31 custom prize boxes with a few items to give out as prizes for an internal company competition. We used the claim link feature that MW offers, so once we had our winners, we simply gave them the link to provide their shipping addresses and shirt size. Not having to track down 31 addresses and sizes saved me a lot of time. The boxes were delivered quickly after the items were produced and we received tracking numbers for all boxes. I am so impressed with Noah and Merchwell. I highly recommend working with them, and I hope to continue using this company in the future.

Amy Sciutto
Was this helpful?

Great Merch, Even Better Service

We had an excellent experience working with Merchwell—especially with Noah, who was responsive, thoughtful, and helpful every step of the way. He handled all our design requests with ease and ensured a smooth, on-time delivery.The process was fast and efficient: we received mock-ups quickly, got everything approved without delay, and even got a follow-up from Noah once the packages had arrived.We're already planning our next order and are excited to make Merchwell our go-to swag partner moving forward. Thank you again!

Yasmin
Was this helpful?

Excellent customer service from Noah…

Excellent customer service from Noah and his team! Makes all the difference.

George Awad
Was this helpful?

Great experience with Merchwell!

Noah at Merchwell was responsive and patient throughout. He accommodated all our design requests and helped us find the brands that met what we wanted. Delivery was seamless and quick. And overall, I found pricing to be much more competitive than other swag vendors we looked into. Going to be using Merchwell as our default swag vendor from now on.

Richard Pickering
Was this helpful?

Very responsive

Very responsive, delivered a quality product!

David Toth
Was this helpful?

High quality product at a great price

High quality product at a great price

Sarah Olin
Was this helpful?

Highly Recommend

I would recommend Merchwell to any company. Great quality and service.

Stephanie Lisi
Was this helpful?

My experience with Merchwell was…

My experience with Merchwell was terrific due to the representative and his timely responses. He answered all my questions and was quick with mock-ups and quotes when I needed them. Once our order was approved and ready to be delivered, we got reminders of our order's location.

Melyssa
Was this helpful?

Gifting Made Easy

Merchwell makes complicated bulk gift giving easy!

Victoria
Was this helpful?

Great service from Noah & Team

Great service, amazing quality and relevant designs

Parvathi
Was this helpful?

Great Quality and Customer Service

I had a really great experience working with Merchwell. I found them from a simple Google search and reached out to them, along with many other vendors. Noah Jolly was my account representative and quickly responded to my request for information, putting together a really nice presentation and easy to follow quote. I was able to make some adjustments to fit within my budget and still get nice quality items in a holiday kit for employees, which was a hit. I really appreciated the seamless and quick customer service that made it easy to find something that met my budget and pleased employees.

Kim
Was this helpful?

Prompt services and shipping

Prompt services and shipping. Product exceeding expectations.

Jesse R
Was this helpful?

Above and beyond service

Merchwell gave us such amazing products and customer service. Noah Jolly (our customer rep) went above and beyond to ensure the merch fit into our product voice and vision

Nita Akoh
Was this helpful?

the whole experience was super easy

the whole experience was super easy. My sales rep, Noah was diligent and very helpful with all my questions and concerns. I will definitely use Merchwell in the future. When I had a minor problem with one of my items being damaged, he was very quickly, willing to send a replacement.

Sarah
Was this helpful?

The merch looks incredible!

The merch looks incredible! Quality is incredible and Noah made the process seamless. We will certainly be working with you all again soon.

Mia Conway
Was this helpful?

Great Service, Great Quality

This is our first order with Merchwell and it certainly won't be our last! We were met with professionalism and expertise throughout the entire process. Our order was promptly filled and delivered. The quality met our expectations. Our company will continue to use Merchwell for our wardrobe needs. O'Shea Properties

O'Shea Properties
Was this helpful?

Merchwell was... well, SUPER!

Noah was super fast in replying to myself and my colleague and even connected the dots when he realized that we independently reached out. We were on a quick turnaround and reaching out on the weekend and he got back to us right away and put our minds at ease. We saw mock-ups, approved them, and he even sent an email when he saw that the packages arrived to the location to check on them -- which helped as I had a coworker go pick them up to get them to our event on time. Quality was great, loved the tees (especially the mint and ecru colors, great quality!). Very easy to use, and I'm already talking about placing my next order. Thank you!!

Tiffany Nicole Castillo
Was this helpful?

Shirt came in on time

Shirt came in on time, fit amazing and very respectful. Thanks for these shirts my company love them!!

Joseph Debenedictis
Was this helpful?

Time Sensitive

We were on a time crunch and Noah was amazing! We got our order on time and all the swag was exactly as we wanted and of good quality. It was easy to work with Merchwell.

martha castro-valenzuela
Was this helpful?

Excellent Service

Noah was accommodating to all our requests - even the last-minute ones! The quality of the swag was top-notch. Will definitely be placing more orders in the future :)

Akshaya Chandramouli
Was this helpful?
Cite this page

According to TrustPlane, Merchwell has a 5.0/5 rating based on 27 verified reviews as of March 2026. Source: trustplane.app/company/merchwell-co