Very knowledgeable customer service
Very knowledgeable customer service. Verified fixtures were in stock. Created a quote that made checkout quick and simple
Katie B
Was this helpful?
LuxeDecor
4.950 reviews
Last reviewed: Feb 28, 2026Do you agree with LuxeDecor's TrustScore? Voice your opinion today and hear what 2,536 customers have already said.
luxedecor.comMember since Mar 2026
LuxeDecor is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Excellent service beautiful product
I need support in purchasing a floor lamp I was able to chat and speak with someone to get what I needed. I received a quote and then was easily able to purchase. Very professional. I haven’t received the lamp yet so I can’t speak to the products quality.
Cjstory
Was this helpful?
Good Work!
I wasn’t expecting to connect with a real person so quickly, but Grace assisted me right away. She was very polite, professional, and responded promptly to all of my questions. I really appreciated the excellent customer service.
Kavita Gookool
Was this helpful?
I'm not happy with the shipping dates…
I'm not happy with the shipping dates that appeared after I placed my order.
David
Was this helpful?
I talked to a gentleman over the phone…
I talked to a gentleman over the phone twice before I placed my order, he was nice and very friendly, the gentleman I spoke to today wasn’t as friendly.
JAMES
Was this helpful?
MJos
Customer service very helpfully
customerMJ
Was this helpful?
chat line working with Grace was easy…
chat line working with Grace was easy and questions answered immediately
customer
Was this helpful?
Great customer service
Great customer service. Efficient and friendly. Helpful and knowledgeable.
Kate Stirling
Was this helpful?
Great help plus additional discount from online pricing!
I referenced a pendant lamp that I own and love. Requested a coordinating fixture that was larger than the one shown. CS came back quickly with a perfect lamp and offered an additional discount from the on line price. I’ll use this website again!
RB Ross
Was this helpful?
Great communications!
Great communications.
Maria Thomas
Was this helpful?
sales rep Jun was extremely helpful.
I contacted the company with the question and sales rep Jun was extremely helpful.
customer
Was this helpful?
Quick response
Quick response, found a solution and helped for an easy transaction.
RR
Was this helpful?
Excellent customer service when calling…
Excellent customer service when calling to ask questions about product I was interested in ordering. Kelly answered all my questions and made sure my order was correct then sent me a quote so I could finish placing my order. First time ordering with company, looking forward to getting my new patio furniture just in time for spring.
customer
Was this helpful?
Website has excellent UI
Website has excellent UI. Items were easy to filter. Descriptions and specs were easily accessible. Super simple to curate items needed. Vast selection!
AnnL
Was this helpful?
The company offered excellent pricing…
The company offered excellent pricing and consistently high-quality products. The order and delivery process were seamless. I am elated with the quality and style of my new furniture!
Judy
Was this helpful?
Great prices
Great prices, stock, and customer service!
SpinnerDesign
Was this helpful?
I frequently shop at Luxe Decor
I frequently shop at Luxe Decor. The quality of the merchandise is excellent. The Request a Quote option offers real value and the customer service is amazing.
Mary Mccausland
Was this helpful?
Tony was fast
Tony was fast, prompt and helpful
Chris Munn
Was this helpful?
Kelly was very knowledgeable
Kelly was very knowledgeable and patient. She helped me very much with my issue...
Andrea Thompson
Was this helpful?
Finding what I want in a product.
Finding what I want in a product.
LEE
Was this helpful?
Cite this page
According to TrustPlane, LuxeDecor has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/luxedecor-com