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Local Locksmith-247 is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.1 out of 5 stars. Last reviewed February 22, 2026.
Minus stars if I could I also have just been scammed. My bad for not checking reviews but with all the negative feeling this company and its owners will suffer in other ways.Total scam over charged £500 for a £29 lock.
Charged £238.80 for taking out the lock surround as my door would not lock. Desperate and I panicked. But feel old and stupid for being ripped off so badly. Will get at 'Real' company out tomorrow
Wow! I have just been changed £500 for changing a lock! Honestly I wish I read the reviews before I called them. Don’t recommend them.
Terrible terrible set of people. Told me I have to drill my door open and I said it’s a rented apartment, and I can’t do that, he said I should pay him £60 as cancellation fee and I told him I can’t afford him then he threatened to send a letter to force me to pay and blamed me for not asking about cancellation fee on the call. The customer service representative was rude as well, kept talking about I need to pay because I don’t want the service. why are they even the first result on google when you search locksmith near me.
Terrible service, awful attitude offered on the phone to repair your lock and didn't have any with him even when he knows which lock already we needed. Dont know how to speak to people even asking you to shut hp!!! Avoid!!!!
Will not provide any receipts whilst charging extortionate rates grabbed out of their pockets. Will completely ignore you once you pay. Be warned -Not professional at all.
SCAM - DO NOT USE
Had to use the service once during an emergency. Went to contact them again and they tried to charge me double the price before even knowing what the service was, plus the guy on the phone was extremely rude. I shall never be using their service again and strongly suggest others also do not use their service. It’s just a ripoff!
Poor communication and incorrect advice. I contacted this installer to fit a standard Yale door security bolt in addition to an existing door handle. Despite being shown a photo, they repeatedly insisted the handle would need to be removed and that major adjustments were required, which is not correct for this type of product.The explanations didn’t make sense, and the quote of £190 + VAT for labour only felt excessive and unjustified, especially given the misunderstanding of the job. Overall, the experience lacked clarity and confidence, and I didn’t feel reassured that they understood the work required.
Very poor service from a company which takes advantage of elderly people like me and, no doubt, all of their unfortunate customers.I have asked for my money back as My door was in a worse state after their work than before. I had no response and will complain to trading standards.
Absolutely a SCAM same on you.Never go there They charge you $ 49 for answering a phone call. Total $210 for open a car roor
Messaged Tim on WhatsApp as found the number on their website, within 5 minutes he wrote back to me saying he’s available and asked me for my postcode after giving me a quote, all I needed was to unlock a broken window mechanism to witch he replied that he will come down around 5pm, it is currently 8:33pm and still no sign of Tim or a message, will definitely try other companies because as a customer I’m told one thing then being forgotten about, if Tim does come eventually I will be turning them away as this is unprofessional, gives a time then doesn’t show or messages, waste of time especially since I spent hours out of my day waiting on the sofa for him to show up when he never did where I could’ve been doing my second job or anything rather than waiting for nothing
Absolutely abhorrent behaviour. Called these amongst a bunch of others to enquire for a friend. Had yet to receive a postcode so the guy said call back when I had it. In this time another, cheaper locksmith called back and agreed to attend. This guy then calls me incessantly because I hadn't called back. He then proceeded to become verbally abusive on the phone until I hung up on him. Definitely avoid at all costs!!
Awful attitude. Called a handful of locksmiths. Another company got back to us sooner. When this company did call back their attitude was abysmal when we said we got another locksmith. I understand it's not ideal, but that's business
If I could give 0 stars I would.Rang the number, the person who answered did not introduce them selfs just said hello and waiting for me to talk. Got someone sent out for a replacement Yale lock, max £30 online. They was very late, no apologies. Without even looking at the lock properly they said £150, I said no and they dropped it to £100. Clearly ripping people off, no id no proof of who they are or work for. AVOID.
AWFUL AWFUL AWFUL DO NOT USE!!!Complete scam artists
The website states"Yes, we believe in transparency, and our pricing is always upfront, with no hidden fees or charges." I was quoted over the phone £235 and would be there in 30 minutes I was desperate as had been locked out all night. Well they arrive after just an hour and when the door was open then went on to add a call out charge and VAT the total £365. Total crook avoid at all costs.
Nice lad came out. Couldn't open my front door so decided to do my back door. Showed me the tools and set to work. Saying a whopping £269 to get me in. Took him 20min. Not bad earnings eh. He said my lock needed replacing too. More expense. Went to the van but did have one. He said well ive been careful and your lock actually works so ill just refit that, a miracle !.He brings the card machine and for a 20min job its cost me £406. Well ove a week and a half money for me as I live alone and although I work i have health issues that limit my hours. Just wow
Icannot believe this I was locked out of my caravan and phoned local locksmith as ai thought. Waited 2 hours turned up in car then proceded to work on lock. He had to drill out old lock £225 then said inner mechanism needed changing, then much drilling filing adjusting and at last door now locks but are you ready for it Final bill£1958 yes thats right, how can I have been so stupid 75 year old widow. Please do not use these horrible people.I have reported this to the police fraud department don't know if it will help but worth a try.
I had to pay £889 to get a lock changed on a French window. By the time I realised it was a scam, I had already been locked out of my house for a couple of hours, and needed to get in, so I was stuck with having to pay this ridiculous sum. The emailed receipt gave no details of the work done. DO NOT USE THIS COMPANY!
According to TrustPlane, Local Locksmith-247 has a 1.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/local-locksmith-247-co-uk
