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JEM Organics Nut Butter is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 10, 2026.
I just LOVE this Cashew Cardamom Almond butter. There was a delay due to supply issues, and they responded in a timely fashion. Once it finally came in, they upgraded the shipping so I wouldn’t have to wait longer. Their customer service is always top notch. And the products are always of the highest wuakity.
You only sent me half of my order.
My kids won't eat any other nut butter except for Jem's organic hazelnut spread, absolutely delicious
It’s a great product but NO communication. I paid for expedited shipping and product show up 3 weeks later. I’m disappointed - I reached out and no response
This is the best almond butter I’ve ever had. To be honest it’s quite an addiction for my family. Keep up the great work. There was a slight delay in delivery, but that’s OK!
Best almond butter ever! Will never go back to any other kind.
Love JEM products absolutely amazing for some reason Erewhon quit carrying it so I will order direct from JEM from now on. It was very easy and seamless.
One of the worst customer service experiences. And they take forever to deliver an order, and then they send an incomplete order, with missing products.
I have ordered twice from this company and both times the shipping (which is shockingly expensive) took weeks. Customer service is essentially nonexistent. After my first awful experience I chalked it up to a fluke and gave them another chance because the gift recipient so enjoyed the nut butter. However, I am again left wondering where my gift is nearly 3 weeks after my order. As of yet I’ve received no response to my customer service inquiry. It’s nearly 2026, I genuinely don’t understand why this company thinks it’s a good practice to lie to customers about normative delivery times and provide ineffectual customer service. They should be able to do better and despite the extent to which my recipient likes the product I can’t support this company with another order.
I love JEM products! They forgot one of my nut butters. So I had to reach out for them to resend but if not for that I'd give 5 stars!
My kids won’t eat any other nut butter spead except for Jem’s organic hazelnut spread. It’s so good and they don’t gain weight unlike Nutella and other processed chocolate spreads. And the taste!!!, Absolutely delicious !!!
Perfect!Everything Naked Almond butter! Delicious
Gift arrived promptly and safely. Recipients are enjoying it.
Great service great product
I love the product- the almond butter doesn't separate like all other brands on the market and it's so delicious!
DELICIOUS!
This product is great, delicious. Have given this as gifts too. All who receive just love it too. Shipping is quick and efficient.
Love the ingredients and the flavors are top notch. The last jar was more like a thick syrup. It was very thin and runny. Even after refrigeration, not spreadable, just runny.
Great product. Need a gift action.
JEM nut butters are the hands-down best on the market. My only complaint is they’re shipping is slow…lifeline customer here and big fan.
According to TrustPlane, JEM Organics Nut Butter has a 4.1/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/jemorganics-com
