Bracelet
The company has great customer service and has been very helpful with my order. The jewerly is beautiful.
GABRIELLE GLINBIZZI
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JCarat
3.610 reviews
Last reviewed: Mar 4, 2026Do you agree with JCarat's TrustScore? Voice your opinion today and hear what 11 customers have already said.
jcarat.comMember since Mar 2026
JCarat is an online company. Based on 10 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed March 4, 2026.
Customer Reviews
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10 reviews
I ordered 14k gold necklace
I ordered 14k gold necklace. It silver. I texted as soon as I got it two days ago. Have not got a response. Thank you
karen kiel
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Only received qty 1 for order number…
Only received qty 1 for order number 1239. I ordered qty 2. Sent a email to information on website. Haven’t hurt anything back yet.Update I received the 2nd necklace today. Thank You!
Linda Bryant
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My item still hasn't shipped 3 weeks…
My item still hasn't shipped 3 weeks later.
CS
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The seller JCarat was very helpful when…
The seller JCarat was very helpful when there was issues with tracking and delivery. I got the necklace today. Very beautiful. So dainty. Took a while to come but worth the wait. Thank you 😊 😊😊😊
customer
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I only received one out of two…
I only received one out of two bracelets I ordered. I sent an email and received a quick response to check in to it. A couple of days later I received a email stating the order was miss read and I could get a refund or another bracelet shipped. The quick responses from JCarart shows me they care about their customers.
Allen Johnson
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Great customer service experience
Purchase went well. I have an issue at delivery, one product was delivered instead of 2. However customer service was amazing and really quick to react. I received the second missing piece within 48hrs which saved my company's xmas party. The jewelries are beautiful, identical to photos.
sarah ghnassia
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Order still hasn’t arrived after 3…
Order still hasn’t arrived after 3 weeks and no response to emails??
James Dean Richards
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Great service
Great service
Henry
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I STILL HAVE NOT RECEIVED THE SHIPMENT
I STILL HAVE NOT RECEIVED THE SHIPMENT. YOU SAID IT WAS SHIPPED A WEEK AGO BUT UPS SAYS IT HAS NOT BEEN TENDERED BY YOU YET.I HAVE EMAILED YOUR CUSTOMER SERVICE WITH NO RESPONSE.ARE YOU A FRAUDULENT COMPANY RIPPING PEOPLE OFF?
Douglas Keady
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According to TrustPlane, JCarat has a 3.6/5 rating based on 10 verified reviews as of April 2026. Source: trustplane.app/company/jcarat-com