Great customer service
provided information promptly and follows up on items in question .
Rodrigo Avila
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Metalcraft, Inc.
4.750 reviews
Last reviewed: Feb 27, 2026Do you agree with Metalcraft, Inc.'s TrustScore? Voice your opinion today and hear what 397 customers have already said.
www.idplate.comMember since Feb 2026
Metalcraft, Inc. is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
great professional and friendly service,
great professional and friendly service,
Soy Chu
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15 years later
15 years later, still the same exact quality labels we needed to mark our instrument inventory. Much appreciated!
Caitlin Serpliss
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quick reply
quick reply and parts arrived on time
Jennifer Lopez
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prompt professional service
prompt professional service
Frank
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On Time Delivery
On Time Delivery. Order Follow up.
Jonathan Lee
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Great Customer Service
We have ordered from Metalcraft for multiple years. Ease in ordering, and great customer service. Packaged and delivered in timely manner.
M. Cash
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Great service and quick turnaround
Great service and quick turnaround. Knowledge of products
Timothy Williams
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Excelent products
Excelent products, excelente customer service.
Rosy Roman
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Be specific what you want on the tags.
The customer service team made sure the product was correct prior to placing the order.
Mike Testerman
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Continuing excellent service
I've had numerous orders with Tonya & Becky and they always get me exactly what is needed.
Wayne Linn
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Becky was excellent to work with
Becky was excellent to work with. Her deep product knowledge made updating our existing asset tags a breeze. We also found the pricing to be excellent, and the service for producing new tags was top-notch.
Mildred Kinder
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Great customer service
Great customer service. Order was correct and quality of label was good. Order was completed quickly.
Ryan Fiser
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Great job!
Quick and efficient ordering process and communication.
Londyn Smith
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Always comes right the first time!
Always comes right the first time!
Chris Stein
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Good communication and quick delivery…
Good communication and quick delivery of product.
Kim Booth
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Keeping designs on file…
It was great that they keep designs on hand of previous orders from my organization. When they sent me what I had I just needed to find what I needed and order. Communication was consistently responsive.
Jonathan Niepke
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Satisfied
Working with Tonya was easy, and we were satisfied with the product.
Crystal Fitzpayrick
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Price and time to deliver our order…
Price and time to deliver our order with the required quality
Oscar Monge
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Good response time.
Good response time.
Christina
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Cite this page
According to TrustPlane, Metalcraft, Inc. has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/idplate-com