Polite
Polite, friendly, knowledgeable staff!
Marguerite Dawn Witten
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Great Basin Federal Credit Union
4.450 reviews
Last reviewed: Feb 24, 2026Do you agree with Great Basin Federal Credit Union's TrustScore? Voice your opinion today and hear what 604 customers have already said.
greatbasin.orgMember since Mar 2026
Great Basin Federal Credit Union is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
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50 reviews
Good service
Good service
Ernie Gore
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In response to the complaint posted on my door, There has been a dog somewhere out behind 115 and 117 that has been barking constantly. I have even commented to Peg that I was afraid of Buddy being blamed for that dog barking. I have been working
There has also been an increase in said cat traffic near my residence which has led to an incràease of poop in my yard that is not Buddy's. I refuse to clean up after a problem that you have allowed by not having them removed and people not writing up people for feeding them. People feeding cats like Norma and Terry just draw more here. I have expressed my view on all this and the dangers of feral cats in a Senior Community with all the diseases they carry especially when several here are allergic to them. I have been making sure that Buddy has all his treatments yet nobody makes sure the cats they feed have theirs and are a danger to Buddy's health. There have been many times I have come in from walking Buddy where I was covered in welts from bug bites.
Kathleen scherter
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Customer service is wonderful
Customer service is wonderful
customer
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Happy New Year
Not my place, wish you and company The best.
Mr.M
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Soul to Soul Encounter
I am a satisfied customer, and a soul man, the bankers are awesome, humanity is doing good, no machines, no AI taking any bank jobs.
The Broken One
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Amazing services will do it again
Amazing services will do it again
Ahmad Fouad
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the kindness and patience of your…
the kindness and patience of your employee.
customer
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Incredible service!
It was such a seamless process to apply for a loan. So grateful for a credit union that truly wants to help!
Katarina
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I like many things about GBFCU:
I like many things about GBFCU:1) the fact that with a click of a button at their drive through, you can have a live teller.2) I like to have the choice of whether my cash back is 5s or 20s. I love the 5.00 , 10.00 option3) and...there is now a brand new branch in Lemmon Valley! Conveniently located on Buck Dr!
debra ritchey
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Extremely friendly staff each and every…
Extremely friendly staff each and every time I have gone into the office, they really do treat you like family.
customer
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Asst Branch Mgr Awesome Service!
Asst Branch Mgr, Mia Lyons, had helped me on a personal matter 1 yr ago, so went back this year as I wanted to start a timeshare certificate. She was professional, knowledgeable, and wanted to genuinely help. An asset to your Credit Union!
Michael StClair
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Great service helped with everything…
Great service helped with everything that I needed
customerchad
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So nice 🙂
This is so good 👍😊
Zaya
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GBCU team in Sparks , NV are top notch!!
By far the most professional and courteous banking establishment I’ve ever been inside of !!!.. the employees have been amazing and the loan officers were very friendly as well!!.. I can’t say enough about how happy I am to have switched majority of my personal business finances over to GBCU accounts as of February 2025 !! Wish I would have done it decades ago !!.. thank you!
John J. White
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The service representatives are very…
The service representatives are very respectful and helpful. Great Basin Federal Credit Union offers great benefits, and hassle free banking. Would recommend anyone looking for a great bank, to give Great Basin a try.
Sean Dean
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Best banking experience!
Best banking experience!
DANA D
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GB has always felt solid and welcoming
GB has always felt solid and welcoming, just more secure.
Tracy Budzynski
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Always friendly & willing to help the…
Always friendly & willing to help the customer.
Mary
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Friendly service
Everyone I met in person and talked to over the phone where very kind and talked me through the process step by step.
customer
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According to TrustPlane, Great Basin Federal Credit Union has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/greatbasin-org