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Gotextbooks is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed April 13, 2025.
DO NOT sell your books to this company. They take your book back after giving you a cash amount you will receive and then you receive an email the quality is bad and they aren’t giving you the money. If you want the book back you have to pay for them to return it to you. It’s ridiculous. The book I returned was perfectly good or I never would have sent it. Yes, I read the FAQ and policies. Beware!
Horrible. This “company” is a complete scam. DONT EVER SELL YOUR TEXTBOOKS TO THEM!!
My daughter ordered (used) books from Chegg in Aug. 2024. The books were a bit worn but acceptable. We saved the Gotextbooks info included with the books so we could sell them back after the semester ended. (Chegg does not buy them back). In December we tried selling 2 books back. One book was not on the Gotextbooks buy back list. The other one was, so we sent it to Gotextbooks. It was rejected for having cover, page and moisture damage. Was told we could pay to have the book returned or they would destroy it. I thought it was damaged during shipping so I paid to have the book returned to see what happened to it. The book was in the same condition that it was in Aug when we received it from Chegg. Shouldn't have wasted our time and money. A book that was good enough for Chegg to sell wasn't good enough for Gotextbooks to buy back. The buyback price quoted was also less than half the amount we paid which is fine but then they want the book to be in excellent condition. ??? Avoid aggravation and just sell your books directly to other students online or on campus. Not interested in doing business with either company going forward.
Update: Go textbooks reached out and explained the emails they had sent. They are paying me for the 2 books that were accepted. I didn’t realize (in my reading of the email) that they were paying for two of the books even though one was rejected. I appreciate them reaching out to me and rectifying the situation promptly. Do not… I repeat do not sell your books here. I sent three textbooks back in great condition and because one they deemed was not they are voiding the sale and I either have to pay for a label to get them back or they destroy them. I videoed each book I sent as I paged through it and they are in great condition. I’m guessing they’ll just keep them and sell them and avoid paying me.
I had a fantastic experience using GoTextbooks to sell back my daughters used textbooks at the end of the semester. The process was incredibly straightforward and hassle-free. Overall, I highly recommend GoTextbooks. I will definitely use them again in the future!
Great experience with Gotextbooks for my continuing educations studies. Highly recommend for an easy process.
College student here—seamless process, quick shipping, awesome customer service! Thank you Gotextbooks for making it so easy to get what I need!
GoTextbooks has been a pleasure to partner with. Love their upfront pricing. We order throughout the year with zero issues. So grateful for a new textbook wholesaler in the industry. -Campus Bookstore on Dickson, Fayetteville, AR
We have used GoTextbooks for multiple terms to fulfill sourcing needs without any problems. Their innovative tools make the process fast and seamless
Tom and the wholesale team have been a great help to our college bookstore! The service is friendly, and the team has always been very responsive to our communication. I never have to wait long for a response. Love the return policy as well.
The buyback process for my textbooks went smoothly
LOVED this company! I used them to get books for my college classes while I was in high school and they made my process extremely easy. Great prices! Will definitely be using them for my college journey! 100% would recommend!
The team is friendly, professional and helpful. Customer service that exceeds my expectations every time. We reorder frequently because Gotextbooks is reliable when other companies are not. -Highly Recommended!
We love this Company!!! I have my third child in college & we’ve gotten all our textbooks thru them. Best prices, GREAT customer service & fast shipping. Will be getting more textbooks in August 2024!
This store has a variety of titles always in stock. Easy on and off for orders. Great asset to any bookstore!
We order from Gotextbooks multiple times a year and always have a great experience. There customer service is fast and easy to work with. 10/10 recommend
Go Textbooks is a great company to work with as a wholesale partner for our Campus Bookstore. Tom and his team do a great job helping us source books for our students and always provide excellent service. Thanks for your partnership!
Go Textbooks is our new one stop shop for all of our used textbook needs. They had almost every book we needed, and the employees who work in costumer service are so nice. It's very refreshing. We will be a costumer for a long time to come!-Enterprise State Community College Bookstore
So far, this company received my textbooks 7 business days ago. They explain on there website it takes 5 business days to process order, once received. After contacting them, the explained that it will take an additional 7 business days, totaling 14 business days to even give me an answer of how long it will take. If you’re looking to send you books in and are not willing to wait an unreasonable amount of time, I’d go back to your school to sell back the books for maybe a lesser amount. This is very unfortunate and they don’t really give a helping hand. They kept explaining thought it would take five business days to process order, and yesterday I was told that it would be done by the end of the business day. Today, I’m being told that it’s going to take an additional 7 business days to be able to locate my order. What a shame.
I sold three books to them and they only paid me for two of them. I emailed them asking why they rejected payment and they never responded
According to TrustPlane, Gotextbooks has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/gotextbooks-com
