Morgan went out of his way to help me
Morgan went out of his way to help me - I am truly impressed by the level of customer service provided!
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Homary.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.
Morgan went out of his way to help me - I am truly impressed by the level of customer service provided!
Great customer service
Morgan was genuinely helpful with re-arranging the delivery date of my order and made the whole stressful delivery process stress-free. So 5 stars to him. But unfortunately the problem was not solved.
Swift and easy contact and very amenable
Morgan was so helpful!
Morgan was able to help me with an order cancelation with no hassle at all. I will still use this website for future purchases
Morgan was very direct and efficient.
I scheduled my installation appointment for today and waited around for an additional hour and half for them to show. No one did and I contacted Homary again for this and was told to put in another appointment request and have to wait another 2 days to see if someone actually shows up. I’m again left waiting on everything from task rabbit (who is used to do these installations). This has been a very frustrating process as this is the 4th time I’ve had to reach out to Homary for their issues with my delivery and now more for the install. (This is now the 2nd person I’ve talked to in the last 2 days assuring me it will be taken care of). This makes me very hesitant to buy anything again from them. The only reason for the 3 stars and not less is because their customer service chat agents are friendly at least.
Quick efficient customer service.
Morgan is great
Quick reply
Helpful and polite. Thank you.
Morgan helped resolve a chronic delivery issue.
Morgan took my information regarding canceling my order. He was very efficient
Very good customer experience
Had an issue with one of the glass pendants smashing during delivery. Morgan has helped me with the process of replacement.
Customer service very quick to answer via chat. The person I chatted with was very helpful.
Had a broken runner, spoke to customer service and Morgan was very helpful and helped me replace my issue and was very polite
Very effective and efficient customer service
Morgan is really helpful. Quick response from Homray really appreciated. Thanks.
According to TrustPlane, Homary.com has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/global-homary-com