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Upgraded

4.850 reviews
Last reviewed: Feb 23, 2026

Do you agree with Upgraded's TrustScore? Voice your opinion today and hear what 423 customers have already said.

getupgraded.comMember since Mar 2026

Upgraded is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 23, 2026.

Customer Reviews

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Such a great program for creative…

Such a great program for creative professionals who need powerful machines and be able to stay current with the Mac ecosystem.

Pete
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Item shipped as expected and much…

Item shipped as expected and much faster than expected. Trying to find a downside.

Ryan
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Very easy purchasing process and the…

Very easy purchasing process and the Upgraded team especially, John, communicated with me throughout the entire process and quickly answered all my questions.

Evan Legg
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Super quick and I received my computer…

Super quick and I received my computer and the Apple care as well!

ChiTownMama
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Easy process great speed and awesome…

Easy process great speed and awesome product. Greatly appreciate this.

Rosa
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Awesome offer

This is hands down the best way to get a MacBook. Unbelievable program - easy checkout, great price, 0% APR, and option to own.

Sebastian
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The teams work for updates the status…

The teams work for updates the status of the order and for send it out

Isaac
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I was sent the wrong color computer

I was sent the wrong color computer

Klarissa
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It's easy

It's easy, computers are customizable, and delivery was quick. it's a little more expensive and I didn't want Apple Care - but the monthly payments are reasonable, especially with 0% interest through Affirm.

Steve
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They did pretty good

They did pretty good. I’m hoping I get a phone call when it’s time for upgrade just hoping also that I will have it paid off when it’s time.

Nektarios
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Satisfied customer!

I had such a great experience with Upgraded. The payment plan was very affordable and stress-free, and my MacBook Pro arrived in just one day. I absolutely love my new laptop and couldn’t be happier!

Elizabeth Jacobs
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Quick and easy

As smooth an experience as possible. Simple, intuitive and fast.

Max
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Love the concept like the iPhone Ugrade…

Love the concept like the iPhone Ugrade plan. The configuration of my custom machine was easy.The real difference maker was the customer service. It was exception regarding responding and feedback. Literally the best I have experienced.

Kevin McCoy
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Absolutely Outstanding Service

I purchased a MacBook Air M4 and had such a great experience that I came back and bought my wife a 13-inch M4 MacBook Air, and then returned a third time to purchase an iPad Pro for my son. Each experience was just as smooth as the first. The customer support is incredibly responsive, knowledgeable, and genuinely cares about the customer. Easily the best Apple product buying experience I’ve ever had. Highly recommended!

Tony Peterson
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The whole process and its execution are excellent

Everything from the website to the customer service, really the whole process, is excellent. Great team, communication, products and offerings. Highly recommended. Thank you!

MrT
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Excellent service

Excellent service. Well worth the money.

Sarah
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I am satisfied with the service provider

I am satisfied with the service provider

MAIDA Khanum
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Easy Process

Easiest process I’ve ever gone through, especially on the financing side. No nonsense and quick shipping!

ACH
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Grateful

Grateful for this program because I needed a MacBook!

Denise
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I was able to get the 0% rate

I was able to get the 0% rate, when they were using Citizens Pay. Amazing if you can get the 0% rate. I hear with affirm it's a lot harder to get the 0% rate.

Chris Ewald
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Cite this page

According to TrustPlane, Upgraded has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/getupgraded-com