The customer support is alway great
The customer support is alway great. They are always quick to respond!!!!
Do you agree with PeterMD's TrustScore? Voice your opinion today and hear what 13,943 customers have already said.
PeterMD is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 27, 2026.
The customer support is alway great. They are always quick to respond!!!!
Peter MD has Sensitive Medical professionals that listen to there patience concerns and questions... And offer an informative diagnosis that puts there patience best interest first, Building trust in the Doctor - Patient Priviledge.. 5 Stars to Peter MD and there Clinician Professionals...
Peter MD is the best telehealth service you will ever encounter. Very professional and elite!
I've been a patient with PeterMD for nearly a year now. I have been incredibly satisfied with the services they provide. The customer service is excellent! The dashboard is easy to use! Ordering medications and labs is incredibly easy! Since starting therapy with PeterMD I've felt better than I have in years, I've lost nearly 20lbs, and I have my confidence back! Thank you for the wonderful service!
Great people, quick answer turnarounds and very accommodating
I had been researching various companies and decided to go with PeterMD after speaking with their customer support team. I was very satisfied with their whole process and especially with their pricing. I have been working with them for years now and am feeling fantastic overall. Definitely recommend.
Peter Md is great. You get the correct medication for what you need and they keep a eye on you with the follow tests to make sure everything is working correctly.
Great Company
I really like the customer portal that PeterMD uses. It keeps my information, lab results and the ordering of medication all in one central location. Their customer service is really good and they are very quick to respond. They also have the best or one of the best prices for TRT that I have found.
Great products, and staff is incredibly helpful!
Super fast responses, televisit was spot on. Nothing but great experience. A+
Their business model is centered on the fact that Testosterone medication is a controlled substance. So, to sell it to you they make you do blood tests and talk to a doctor. Which is fair -- I have no complaints about that. The problem is that once you buy into their TRT plan, they use every opportunity to charge you fees for everything. For example, there is a $25 processing fee for issuing you proof of purchase that you have bought medication from them. Also, there is no way to speak to a customer-service representative on the phone. Everything is by email. And it often takes multiple rounds back and forth until the issue gets resolved. What could have been done in a 5-minute telephone call takes several days.
Great customer service.
Took time to answer my questions, I wasn't understanding and very informative.
Great product and services
Very informative and took time to answer all my questions. The doctor also discussed my overall health outside of my initial concerns.
I’ve been with a few TRT providers and PeterMD has been the best so far. Great peptide selections as well!
They will charge you for 6 months of supply, but only send you three months. Also, all these 5 star reviews are because they give discounts for leaving positive reviews. I will be looking for another vendor immediately.
Amazing experience and products
I have been using PeterMD for over a year, and they have Completely changed my life. I use to go to a clinic in my area, and they were over charging me, impossible to get ahold of the doctor, refills were always late, blood test always took forever. Just not a good experience at all. PeterMD is the opposite of all this. One of the best things I love about them is their open and easy communication and willingness to work with you.
According to TrustPlane, PeterMD has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/getpetermd-com