Great quality & quick delivery
Great quality & quick delivery
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FOREVER
4.750 reviews
Last reviewed: Feb 28, 2026Do you agree with FOREVER's TrustScore? Voice your opinion today and hear what 4,600 customers have already said.
forever.comMember since Feb 2026
FOREVER is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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Getting Started
Lori Lafferty goes above and beyond to help me with my questions on how to complete a task in Forever. She helped me get started and reaches out to me to see how I am coming along with the process
Peggy
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It's rare to get this kind of customer service these days!
It is very rare these days to even be able to talk to someone on the phone, let alone getting great customer service. Forever's customer service is absolutely the best I've seen! I purchased a new computer & had the A6 upgrade that needed transferring. Customer Service helped me getting everything setup. The ladies who have helped me when I phone are so friendly, polite, & so good at their job. I can't say enough good things about Forever!
nola thompson
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Fantastic Support
Excellent productsFantastic Support team, prompt replies to questions and help when needed
Mary
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Another great experience
I especially loved the discounted price! Your books always arrive quickly and well-packaged. This will be a cherished memory for my grandson as he graduates from high school.
Leslie Nelson
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An investment worth making
The website was easy to navigate to know which product was best for my needs. Tutorials were available to watch before purchase so I could understand the capabilities of the product and the free trial "sealed the deal". Although there is a time investment I love being able to consolidate decades of memories in one digital, shareable product
Doti
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Saving My Memories
My Ambassador, Suzanne Lockhart, walked me through the sorting, counting, bagging, packing and sending in the box. Her cost estimate was accurate. I like receiving the updates telling me where my items are in the process.
J Long
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FOREVER support is always so helpful
FOREVER support is always so helpful. If you can't get self help through the Support tool, the actual people in the support team know their stuff and are friendly and helpful.
FOREVER customer
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My book is beautiful
My book is beautiful
customer
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Easy to order art work
Easy to order art work. Great selections. Makes my pages look fresh.
Marcie Lapido
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People who help are knowledgable
People who help are knowledgable
Mary
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Garry Gilbert was knowledgeable and…
Garry Gilbert was knowledgeable and very helpful in telling me there is a way to use an old backup of Historian to get my pictures. My computer crashed several days prior and I wasn't able to get a current backup at that time.
customer
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Brilliant Way to Store Memories
The guidance of Tina was amazing. The idea that I can store my memories forever is amazing, and I am very grateful that this exists.
Ember
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Not happy with the prints
Not happy with the prints. I will call and discuss With someone.Thanks,Robert Wagle
Robert Wagle
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Very helpful
Very helpful
Lori C Erbes
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Full
Full, fast resolution
customer
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The customer service rep was so helpful…
The customer service rep was so helpful and helped me make the right purchase for me. I am so glad I called to speak to someone!
customer
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It was very simple to build my photo…
It was very simple to build my photo book in Forever.com. I am pleased with the quality of the book delivered. The front blank page has already come half way off so I’m hoping none of the other pages lift out of the seam. Otherwise I absolutely enjoyed my experience building and receiving my finished product!
customer
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Always love my experiences with…
Always love my experiences with Forever. Always helpful, friendly and patient
Sharon Challen
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FOREVER is a caring and…
I believe that FOREVER is a caring and invested company that wants to support all its users and customers in keeping their memories and stories as usable as possible. The Artisan program has much to offer as a tool, however, I do wish there were some basic tagging/categories given to the artwork as I would rather spend my time creating over organizing the great digital artwork and spending more time then I care to for finding the correct artwork in my account. I have been a member for close to 8 years and always hit a snag when I go to create something due to the artwork not being so easy to search. Maybe, a toggle switch could be developed for those who want to use basic categories provided by Forever vs the more experienced/long-term users who have their own categories and tags developed.
Lillian
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Cite this page
According to TrustPlane, FOREVER has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/forever-com