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Foodler is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.2 out of 5 stars. Last reviewed November 20, 2025.
Foodler brilliantly bridges the gap between you and restaurants that don't deliver. I'm particularly impressed with their consistent communication and the friendliness of their drivers. A seamless experience from start to finish!
Amazing Service!!!
Great service, variety of food.
Easy to use, great service!!
prices are higher than other delivery sites (but actually delivers to more places). was the only site out of 3 to deliver to my place, but had the highest delivery charge on top of prices that were 1-2 dollars higher.why is it so expensive.
I did not get the salad that I ordered and paid for. The portions of the entrees I ordered were ridiculously small compared to the price. All in all,....not worth it.
Original delivery was 1h 2m, which is long enough. That was changed to be 21m later. It was delivery another 5+ minutes beyond the second estimate, 1h 30m since our order. The restaurant is not far from our place. Paid for an upgrade for Dasher - but that service didn't work. Tracking said, when the food was delivered, that the driver was 15m away. Never got a notification that the driver was on the way, All and all poor service. Already wrote customer service directly. I am writing this review so that other understand that at best, this is a work in process. We have used they 5x. The others were mixed but acceptable. This experience, which includes a restaurant deliver fee, a Dasher fee and a driver tip, was a silly expense for such service, not to mentioned the 1.5 h delivery time.
Waited 90 minutes for my food to be delivered. Terrible experience. Used to be a fantastic place, but definitely has dropped in quality in recent months.Here is the order info for my delivery that I still have not received: Foodler Order #798202204
We have severe food allergies in our house and when Foodler says a kitchen will be careful, you can trust them. Once we had a food error - once and we eat out a LOT. There are a wide variety of food choices in a wide variety of costs. Just the way I like it!
Orders always make it. Delivery times appear to be estimates from Foodler and not of the place. I have regular places I order and generally know what to expect for timing, so it doesn't bug me. Being a service, I really appreciate that the website and app are always FAST to use.
Foodler used to be great, I'm not sure what happened. I got an incorrect order and the place was asking me to pay. I told him I'd already paid on Foodler and that wasn't what I ordered (wrong drink). He showed me the slip he had from Foodler and it listed the wrong drink (the one he'd brought) and they only took off the $ for one of the items, not the entire order and I'd paid the whole thing on Foodler. Lucky, the guy has delivered here before so he told me not to worry about it and he'd take care of it when he got back to the restaurant. I contacted Foodler about the mistake and first they tried blaming me, then the restaurant. Now, no contact after I AGAIN answered all their questions about what was wrong.
Food never came
Foodler makes it SO EASY. I waited to write a review until we had some experience with Foodler. What a great service.
Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's instead (and picking it up). Figured the order never made it, but I was indeed charged. I called the restaurant today and they refused to refund me. Called Foodler and they spoke with the owner directly who said "he had no recollection of any missed orders" and also refused to refund the charge.Absolutely abysmal customer service and I will NEVER be ordering through Foodler, or from Pizzeria Gusto again. I've worked customer service for 5+ years and I'm the last person to ever complain as I give everyone the benefit of the doubt.
I ordered a spicy buffalo calzone, I received a a chicken and cheese calzone. I am very disappointed.
Have been using this company for years! Fantastic and personal customer service. The one time a restaurant really made me unhappy, and I rated them poorly on the website, Foodler promptly contacted me and gave me $10 in Foodler bucks! Great communication services between the restaurant and with the consumer. I do not use any other food delivery website or app, Foodler is the only one for me! Not to mention the perks for using the site! Rack up enough points and get your Foodler bucks! $10 off an order if you use the service on average once or twice per week like I do. Not bad at all!
I have used this site several times in the past, and usually they get the job done fine. However in the past month I have placed three orders with them, the first of which was ordered late at night and did not show up at all, when I called the restaurant they said Foodler had never contacted them with the order. Foodler compensated me with $10, so I decided to forget about it and try using them again. The second order went through fine and I got my food in a timely manner. But I have ordered again today, and had the same problem. No delivery, called the restaurant and was told the order never came in. I don't appreciate having to wait for food that is never going to come when I could be busy doing other things, and I certainly don't appreciate going hungry because my lunch didn't arrive.Keep in mind these orders were placed to two different restaurants, so I am inclined to believe that the problem is on Foodler's end and not the eatery. They will probably reply to this review with the same tired apology they give to every poor review or complaint, but an apology is only worthwhile if the service actually improves in the future.
Easy ordering, fast delivery
The only complaint I have is when the delivery man tells me that there is no need of me going down to the front door to receive my order. He also he says I can just buzz him in and he can come to my apartment. This makes me feel very uneasy. This is not the first time that this delivery man has said this to me. I will not be ordering from Andreas again.
I could not and would not want to live without Foodler!
According to TrustPlane, Foodler has a 3.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/foodler-com
