Good coordination
Good coordination, ordering, and delivery.
Barry B
Was this helpful?
Fitness Equipment Broker
4.850 reviews
Last reviewed: Feb 28, 2026Do you agree with Fitness Equipment Broker's TrustScore? Voice your opinion today and hear what 361 customers have already said.
fitnessequipmentbroker.comMember since Mar 2026
Fitness Equipment Broker is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Great service
Great service, quick return callbacks and our purchase was everything we expected and more. If you are looking for exercise equipment be sure to call Fitness Equipment Broker!
Michelle Ciechna
Was this helpful?
All good except the assembly people…
All good except the assembly people didn’t have any experience and I am hoping that they assembled it right. Also they didn’t take the boxes and skid with them
Anil Rathi
Was this helpful?
Israel was very helpful and easy to…
Israel was very helpful and easy to deal with. He understood my needs and concerns and made sure that my purchase would be the best fit for us. I'm very satisfied with my overall online purchase and would suggest Fitness Equipment Broker to my family and friends for their fitness needs.
Gary Longhurst
Was this helpful?
Very pleased with our purchase
Very pleased with our purchase. The equipment works well. It was packaged well and easy to assemble. There was a slight delay due to stock, but not long and the company did a great job of communicating the status. Once in stock, the shipping was easy to track.
Florida customer
Was this helpful?
Great customer service.
Great customer service.
Jacqueline Doubek
Was this helpful?
Great support from the company with…
Great support from the company with questions about the set up. Fernando came and patiently demonstrated setup. He was also a great teacher on how to maneuver through programs. I’m ready now to get some exercise. Thank you Fernando.
Kathie Mckee
Was this helpful?
So my review is going to be a little…
So my review is going to be a little different and when you call this store if this happened to you, you now know why. I feel there is a bait and switch going on. They advertise the Nustep, which I don't believe they really have and then talk you out of it and get you to purchase one of their machines. They have had the same Nustep on here, he claims it's 30 years old, you would have a hard time getting parts for it, but then suggests something else. I did this back about 9 months ago, same picture of Nustep I feel it's to get to you to call as Nustep is popular with older people, then you get the old bait and switch. I also understand that Israel I believe he calls himself that is not even his real name. Buyer beware you may be happy with your purchase, but is it being done honestly??
Cindy Av
Was this helpful?
No contact with buyer after buyer…
No contact with buyer after buyer initiated a call to seller regarding delivery.
Frank
Was this helpful?
Best sales help ever
Best sales help ever. Excellent explanations of options and sensible recommendations.
John Knapple
Was this helpful?
Easy to buy from and very fast shipping
Easy to buy from and very fast shipping
Pharr, Katrina
Was this helpful?
exceded their promises
exceded their promises
Thomas Coleman
Was this helpful?
So helpful and especially patient as we…
So helpful and especially patient as we were travelling on a cruise 🚢 when we purchased. Sent us information and provided great information on the product we purchased. Many thanks
Patrick Anderson
Was this helpful?
Personalized service
Israel has been assisting me in equipping my small clinic with products that saves space and money. Once we decide on a product after discussing the value it will add to the clinic, the delivery is prompt. Anytime there is a problem with the product, he is there to trouble shoot and address the issue within days.Highly recommend their services.
Vani Kumar
Was this helpful?
So far it's been great
So far it's been great, I withhold my final review until after we receive the equipment and get it set up. The staff has been excellent to work with. I especially like that they thoroughly explained all the details and provided options on how to proceed. Thank you for your attention to detail.
frank kolstee
Was this helpful?
thorough explanations of pros and cons…
thorough explanations of pros and cons of brands of elliptical brands really helped me decide.
Xy
Was this helpful?
Positive interactions with the company
Very helpful with assessment of various options for the type of equipment we were looking for. I think Israel is their primary agent, but regardless we were very happy with his input and recommendations. We’ve ordered, but not yet received, our recumbent stepper, but so far are very happy with our interaction with Israel and his company.
Michael Beaumont
Was this helpful?
Great Service and Delivery.
Israel really helped my dad get a therapy bike that has been critical in his rehab process. He recommended one that was better for what he needed than what we thought. He also advised us on ways to sell back to them, sell on the P2P market, after my Dad is done using it. Lastly they went above and beyond to get it delivered quickly which was critical for my Dad's continued recovery!
Paul Glowacki
Was this helpful?
Help with purchase and assembly
Israel was very helpful in finding a recumbent bike similar to the one I had originally inquired about but was not available. The bike arrived two days ago, and yesterday David provided much needed help with the assembly process. We are very pleased with the bike.
Kathi B.
Was this helpful?
Device delivered in perfect condition…
Device delivered in perfect condition and has surpassed my expectations. Very satisfied with my purchase.
Albert Reagle
Was this helpful?
Cite this page
According to TrustPlane, Fitness Equipment Broker has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/fitnessequipmentbroker-com