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FactoryPure

4.850 reviews
Last reviewed: Feb 27, 2026

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factorypure.comMember since Feb 2026

FactoryPure is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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I was pleased with my experience

I purchased a great product for a decent price. Factory Pure got my product to me quickly with tracking. The box was a little rough looking but there was no damage to the product and all the parts were supplied.

LJ
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Well stocked warehouse with inventory accessibility

I was trying to purchase a tilting shower chair and tried 4 vendors, including Walmart. They all took my order, charged my card and then sent me notifications that they were out of stock or gave me a 4 to six week delivery date. I called Factory Pure, asked if they had the one I wanted in stock, they confirmed that it was available and I received it 5 days later.

Anthony Grassia
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Transparency contact delivery was…

Transparency contact delivery was awesome

kenny thompson
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Factory Pure Review

Back in December of 2025 I purchased an item from Factory Pure. This Item was shipped direct from the factory. I received the product on Dec.30 2025. Upon opening the box I found all the hardware, hose, owners manual and set up instruction manuals missing, also had missing screw on the pump. m The Unit had the appearance of being a return. I called Factory Pure immediately and the said they would notify the factory and I would have an answer within 48-72 working hours. They kept me informed with all correspondence with the factory. Due to the procrastination of the factory shipping a new unit Factory Pure Shipped one to me from their stock. Great Company to deal with always there to please. I would never hesitate to purchase from them again.

Frank Scarale
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FactoryPure's representative that I…

FactoryPure's representative that I talked to on the phone was knowledgeable about the Generac generators I asked about, and ordering the generator over the phone was easy. The generator was shipped out the next day and I was kept informed of the progress of the delivery each day until it arrived.

Gale Hake
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They were right on time

They were right on time

ROSA MARITATO
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Fast response

Fast response, Quick shipping

Denise Clardy
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This was a good purchase

This was a good purchase; it was easy to select the product and placed the order. The shipment was received according to schedule. Assembling the pieces was easy. The product looks great!

EM
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Great shipping and communication

Great shipping and communication. Will be ordering from them again

Tony D
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Excellent customer service

Excellent customer service. All questions answered honestly and professionally

Robert Ballance
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The came in good condition and the…

The order came in good condition and the customer service was very good.

Rocco Mercadante
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Thank you

Thank you. Very helpful. Easy to use site.

customer David Wold
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They are very professional what they…

They are very professional what they said they were doing they did and I think that’s awesome. I would highly recommend this company FactoryPure and I will definitely use them again

Salvatore Capalbo
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The Best all around

By far the best price and fastest delivery right to our home. Customer service and assistance is top of the line too. I highly recommend Factory Pure!

Lori Beebe
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We LOVE our 2 Vevor tents!

We were in love with our Clams until they changed the screening. They went from noseeum netting to great big netting that lets noseeums in. We spent $700 on a new top -of -the line Clam that was worthless in Florida! My 9-year-old one had noseeum netting, so we were surprised and disappointed when our new one arrived with screening with a mesh big enough to let the bugs in. We searched everywhere for tents with the B3 gauze netting. And finally we found Vevor. We bought two! In this RV park we're noticing that a lot of Clams are being replaced by Vevor. I told my neighbor about the Vevor screens recently, and I noticed that their Clam is gone and they have a new Vevor. Clam was previously the leader in fantastic tents. They have thrown away their advantage. Vevor is less expensive and now much superior.We recently had winds in excess of 50 miles an hour, and heavy rain. Both our tents were flexible enough to survive the winds. We had to pop the tops up a couple of times, but they did well in the wind.Your company has wonderful customer service. I spent a long time chatting with Richard, and he was very helpful. I recommend you to people that I tell about the Vevor. Keep the B3 gauze netting, and we will continue to promote your company!Our best,Lynn and Ray

Lynn and Ray
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Great job tools perfect thanks will shop there again Delivered on time great experience will…

Delivered on time great experience will shop there again

Race Gentry
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The customer service was informative…

The customer service was informative and accommodating. The process from beginning to end was very easy. I highly recommend using this company for your generator needs.

Info Poly Lift USA
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FactoryPure Recommended

Great experience shopping with FactoryPure. good prices. easy navigation. simple checkout. fast delivery. I would shop with them again.

Hoplite
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Great sales support and follow-up.

Great sales support and follow-up.

Jackson, Cissy
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FactoryPure has been a fantastic find…

FactoryPure has been a fantastic find for my home improvement needs! Their selection of tools and products is excellent, and everything I purchased has worked exactly as expected. I appreciate the quality and value for money, and delivery was fast and hassle-free. Great customer support and an overall enjoyable shopping experience.

Andrew Martin
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Cite this page

According to TrustPlane, FactoryPure has a 4.8/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/factorypure-com