Side shields are hard to order and refunds are very late
I ordered safety glasses that were offered with side shield that I require, but there was no way to make it clear on the order that I wanted them. When the glasses showed up of course, no side shields. When I chatted with eyeweb, they were very difficult about the situation. Eventually, I got them to figure out that I could return them and reorder them with the side shields by mentioning the side shields in the notes. That worked fine, but I had to call them 35 days after the return was processed to get them to refund the order. The only plus here was the side shield were free and the price was very good.
Joe Malloy
The website isn’t terribly good
The website isn’t terribly good, but the glasses were delivered quickly, and the work was done perfectly.
David White
My first time ordering a sun glass…
My first time ordering a sun glass frame from your company. I took them to my Costco eye glass department to have my glass prescription filled, they checked the frame and showed me how warped or distorted your frame was. They advised me that they would have to heat up the frame in the bridge area the straighten the frame as to fit properly. they advised me they could not guaranty against damaging the frame because I did not purchase the frame from them. Very disappointed of your quality control by sending me a frame in this condition. Hoping they will stay straight and will not need readjusting to fit properly. Why do I have to bear the cost to switch out frames that were sent to me distorted if I do a return.
Bruce Hennen
Great Experience
Great Experience
KM
Excellent price and quick delivery
Excellent price and quick delivery. Very pleased overall. Thank you!
Matthew Behan
Month later
Month later, still waiting for my glasses.
Max Harris
Perfect safety eyewear!
My third safety glasses from Eyeweb. Good quality & affordable prices.
Laura Rönnberg
They are legit
Shipped on time .Product as described .
Reverse is my nickname
Found the nosepiece needed with ease…
Found the nosepiece needed with ease through the website. The 4”x8” box was larger than needed just for a nose piece, but I’m glad it was large enough it didn’t get lost in the mail. Thanks
James
Web site hangs up a lot
Web site hangs up a lot. Hart to use. Glasses have a small scratch in upper right not in vision. Was not happy about that. Otherwise not a bad experience.
James Gould
Great customer service
Wide variety of styles. Happy with there services.
Anonymous
They got me what I needed
They got me what I needed. on time.
Johnny Shelton
Quick shipping
Quick shipping
GREG
Great customer service
Fast and prompt service. Helpful with question and issues.
James Davis
Style+Goggles= Stoggles <3
You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professional and stylish look, quality products and I own 2 pairs now and about to make a 3rd purchase. Absolutely recommend. 10/10 HIGHLY RECOMMEND!!
Xavier Gonzalez
Excellent Experience!!!!!
Excellent experience! Very quick and helpful to address the issue.
Brendan
Sarah was awesome with helping me get…
Sarah was awesome with helping me get my return processed.
Carlos
the best customer service!!
the best customer service!!! will shop again. Thank you
TOMMY VI
Sarha was awesome
Sarha was awesome. she took care of me quickly. The experience was absolutely wonderful. Eyeweb has great customer service
Chris
Awesome customer service
Awesome customer service, I work with Tesla in Fremont, CA as a machinery maintenance technician. I had a pair of my safety glasses fall off my face while upstairs by the time I could get down to them a forklift already ran them over. I contacted customer service, and they assisted me by getting my prescription to the lab and start my new order immediately. Awesome company and awesome customer service!
Nathan
