Charging 10 euros per ticket for…
Charging 10 euros per ticket for changing the name of the ticket holder, it was never mentioned in the first place.
Ela Hustić
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Eventim
1.67 reviews
Last reviewed: Aug 6, 2024Do you agree with Eventim's TrustScore? Voice your opinion today and hear what 8 customers have already said.
eventim.hrMember since Mar 2026
Eventim is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 1.6 out of 5 stars. Last reviewed August 6, 2024.
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7 reviews
Charging 10 Euros per ticket for…
Charging 10 Euros per ticket for changing the name of the holder. The most expensive bar code generation you can find. Also the user Experience on the Fansale site is horrible.
Danijel Jambrečina
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Avoid! Disasteres return policy!
Eventim requires a medical certificate that you cannot attend the concert in order to refund the money for the purchased tickets. Tickets for a concert to be held in 3 months! Disasteres service, disasteres politics, disasteres communication with clients. Avoid this company at all costs! From now on I will buy tickets for concerts anywhere except through Eventim system.
Nela Vanjak
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My wife and I purchased tickets for an…
My wife and I purchased tickets for an Abba tribute concert in Zadar, Croatia in August 2023. There was a storm coming, with very strong winds which delayed the preparations, meaning that even an hour after the scheduled start the band only just managed to do sound checks. The weather kept getting worse, so we left and were told by staff there that we will be given a refund if we ask for it online. However, Eventim refused to refund us. I will not purchase a ticket through them again.
Diner Ismail
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Bought 2 tickets for Enrique Iglesias…
Bought 2 tickets for Enrique Iglesias concert. The total cost was 200$. It happened that concert was canceled and I asked Eventim where can I get money back. They answered that they did all their financial duties and that they are not responsible of giving refound. 2 months after that I still did not get refound of 200$. Eventim is a bunch of thieves. Don't buy anything from them..
Tomislav Nemet
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Couldn't buy the tickets I wanted after all..
I wanted to buy tickets for a Celine Dion concert in Croatia. Tried all Eventim portals offering the concert - eventim.hr, eventim.si and oeticket.com. All of them didn't accept any of my credit cards with strange errors (Try again later, check details, etc.).Eventim.si provided PayPal as a form of payment, which didn't work either.And after every unsuccessful payment attempt, I had to wait 15+ minutes for the tickets to be released for sale so I can try again.Contacting them is not easy as well, especially when they charge you for calling them.I wasted a few hours and couldn't buy the tickets after all.Overall, very poor customer experience.
Victor
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Concert tickets were shipped out fast…
Concert tickets were shipped out fast and arrived on time ( in less than 10 days). Customer service is great, they answered all of my emails within a day, and I got full explanation on everything that I asked about.
Mina
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According to TrustPlane, Eventim has a 1.6/5 rating based on 7 verified reviews as of April 2026. Source: trustplane.app/company/eventim-hr