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Euybike is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 27, 2026.
My bike was delayed due to a FedEx issue. EUYBIKE responded quickly to my concern and resolve the issue. I tried the bike as soon it arrived, it was easy to build and after I tried it felt in love with it, is so smooth, good looking and most important very good quality. This bike will last forever. Strongly recommended.
I purchased the e-bike as a gift for a friend in need of transportation to his job and back home. I understand from him that the e-bike is perfect, was easy to put together, and solves problem of bad knees for normal bicycling, but need for getting to job and back home. Highly recommend.
Customer service has great communication. This bike rides great. I took it on a 6 mile ride not long after receiving it with no issues. Had to refer to instruction booklet for the installation of headlight. I replaced the rear shock with one that gives more better on roots and rocks. I ride in the woods as well as greenways and have really enjoyed the bike.
Love the bike. Amazing ride and you get so much for the money. Recommend it. Very comfortable even for me and I’m 6’1”.
Quick response and solve my issue. Much appreciated!
When I ordered the C3 e-bike the offer claimed to come with a holiday special and was suppose to come with a phone holder, fender and a tool kit. When in fact these items were stock and come with every bike purchased. It was very misleading and when I addressed customer service they were not very helpful As expected in today's world. I can say I was not happy with the service and the response I received from EUY bike .
There wasn't an installation manual included with the turn signal, nor a manual/video online. When I emailed the company, I was sent a picture that helped with the install. But really, no installation manual?
Ordered during the Christmas sale. Shipping was really fast, 1-2 days, and received by day 4 after ordering. I was leery, given the number of direct-to-consumer bike sales. I was also concerned that customer service would be unresponsive. Their phone number did not disappoint: a constant busy signal and no 800 number. However, chat messages were responded to in 24-48 hours and were always helpful. Overall, this company is very helpful and responsive. Just as fast, if not faster, than when I call or message Lectric BIke for my other bike.
I'm not one to write reviews, but honestly, this is one instance where it'd be a moral shortcoming not to take the time to appreciate this company.I was gifted a Euybike F8 electric bike. At the time, I was traveling out of the country for work for a while, so I didn't get to use it much. When I came back, I had some issues with the bike, that likely had more to do with how I stored it than an actual manufacturer defect. I reached out fearfully to the company's customer support expecting the barest minimum. Their timely response and assistance throughout was simply beyond imaginable. I put this on everything I love: this is a company I would do business with over and over again! I'm not one to speak in superlatives, but these guys are the true definition of "going above and beyond".Thanks Euybike!
Committed to making the shopping experience right for the consumer
Customer service was incredible. I needed to cancel my order for size reasons shortly after order was placed and they worked with me to assist with return and refund and I really appreciated the help and persistence.
Great bike! Great quality! Excited to use it more!
Easy to purchase, but the front tires rubs. They sent out new parts. We brought it to a bike store which fixed it for free. My husband loves the bike
Delivered on time, easy to put together and a good price for an E bike that drives very nice.
The bike is great, easy to assemble.Customer Service is slow to respond and does not take phone calls, only communicate by email and takes days to correspond back and forth. iI just have simple questions to ask that could be resolved in minutes. I am ready to buy a second upgraded model but am hesitant since they do not communicate efficiently.
We are disappointed by our C-3's short range. Only 12 miles on full charge, even with P0 pedalling on flat ground.
Battery life on the bike does not give you 60+ miles as advertised you'll be lucky if you get 20 out of it
Great bike! Easy to put together and rides well!
I had a of questions when the bikes came and every question was answered immediately. The customer service is outstanding and the bikes even better. Both bikes were much better in person then I had expected. Putting them together only took about 15 minutes. I will be recommending euybikes to everyone! You can't beat the price, weight, power and quality combination. I looked at every brand and went to all the local bike stores before making a decision.
Second e bike it’s fast it will climb the hill no problem. I have 2 hills to climb on my way back home. Glad a brought one, my first bike is a jetson major upgrade
According to TrustPlane, Euybike has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/euybike-com
