Trust PlaneTrustPlane
ESP Water Products logo

ESP Water Products

5.011 reviews
Last reviewed: Dec 23, 2025

Do you agree with ESP Water Products's TrustScore? Voice your opinion today and hear what 11 customers have already said.

espwaterproducts.comMember since Mar 2026

ESP Water Products is an online company. Based on 11 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed December 23, 2025.

Customer Reviews

Write a Review
Filter:
11 reviews

Top notch product and service!

Our tap water had a metallic taste, is hard (creates buildup quickly), plus the chlorine. We ordered a reverse osmosis system from ESP Water Products, and it is so much better! Feels refreshing and clear. When I had an installation question, ESP was readily available and talked me through the issue. That kind of customer service is so unusual now---not a phone tree, outsourced agent in another country, or Amazon where you can't reach anyone. Dallas-based, available, and helpful. Top notch product and service!

Randy Daems
Was this helpful?

The RO filters from ESP Water have…

The RO filters from ESP Water have worked very well. They provide clean, great-tasting drinking water, so that we don't have to taste the chlorine in the city water, and I’ve been very happy with the quality and reliability.

Myreel Linton
Was this helpful?

Good product

Good product, fair price and quick shipping.

Stan H.
Was this helpful?

Every time I order product or need…

Every time I order product or need precise technical assistance I receive a rapid and patient handholding experienceThese folks are greatHarry Wildgen, Ashland, Oregon

HARRY Wildgen
Was this helpful?

This is a very reputable company

This is a very reputable company. I will definitely use them again. I ordered a glass sleeve for my UV light and O-rings. When I removed the package from the shipping carton and started removing the O-ring that was attached to the outside, the cap on the bottom of the tube fell off. Of course the glass sleeve came out and shattered on the ground.I called ESP Water customer support and explained the situation. He said he would need to send this to him manager and I would get a reply Monday (Thanksgiving was the next day). In less than a half hour I received a text stating they were preparing my shipment. There was no additional cost.

Roy C
Was this helpful?

Great Company to deal with

Great Company to deal with

TAB
Was this helpful?

It's the first time I have ever dealt…

It's the first time I have ever dealt with ESP Water Products. I found the part I was looking for. Received it in a few days. Installed it with no problems. A great experience with this company. Thanks.

Mark Fitzgerald
Was this helpful?

Good filters and shipped quickly

I’ve bought RO water filter replacements from esp water many times. They always arrive quickly and work well in my RO water filtration system.

Texasmom
Was this helpful?

Very responsive customer service

Very responsive customer service. Prompt shipping. Quality product that was at a market price. Thank you.

Art Lindemanis
Was this helpful?

My second purchase

This is my 2nd purchase of this filter set and just like the first, the filters are super well packed and the shipping is super fast. This company really cares about their customers. They also include enough material to make it easy to identify them for the next purchase.

Shimon I
Was this helpful?

Customer since 2021

Have been purchasing water purification products from this company since 2021 and they are outstanding in every way. Superior product knowledge, fast, efficient order processing and shipping, and exceptional support and service after the sale.If you need water purification products and supplies, this is the place. Can't say enough about these exceptional people.

James E. Phillips
Was this helpful?
Cite this page

According to TrustPlane, ESP Water Products has a 5.0/5 rating based on 11 verified reviews as of March 2026. Source: trustplane.app/company/espwaterproducts-com