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Emotionalsupportanimal

4.850 reviews
Last reviewed: Mar 1, 2026

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emotionalsupportanimal.comMember since Mar 2026

Emotionalsupportanimal is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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I got to work with Mellie and she was…

I got to work with Mellie and she was extremely easy to speak with and was very transparent with the entire process. She answered every question I had and was extremely professional!

Bradley Neal
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Shana H was honestly very helpful and…

Shana H was honestly very helpful and explained everything to me very well. She understood my concerns and made me assure of it all. We did connect more on the end of our call like we were friends, laughing and sharing. Thank you Shana for you assistance!

Amanda Sierra
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Brittany made the process very easy to…

Brittany made the process very easy to understand and made sure to touch base with everything before I got off the phone, she’s made me feel a lot better about this whole process

Kevin Ortiz
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Brittany was the best!

Brittany was the best! Answered all my questions and lead us through everything properly and thoroughly. There are also same day appointments you can do to make things faster which I greatly appreciated!

Ella Acedera
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Agent was Very supportive and a good…

Agent was Very supportive and a good listener

Tay
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Being Welcomed to ESA

Brittney was great at explaining all the components of ESA and making me feel welcomed to the process!

Mac Bangerter
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Absolutely amazing.They made this…

Absolutely amazing.They made this process very easy & straight forward. The people here are so helpful and kind. Thanks!!!!

Sara
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Brittany was so amazing and helpful!!

Brittany was so amazing and helpful!!

Michael G.
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ESA support

Brittany was great

Cecily Bradford
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Brittany was so helpful

Brittany was so helpful, she explained everything to me so that I had a well understanding. If you need assistance she is the one to go to. Overall great experience.

Doris Wilson
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Priscilla was great

Priscilla was great

Laura McAbee
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Priscilla was helpful and super…

Priscilla was helpful and super informative

Emily Tifft
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BrittAny haNes easily was good to talk…

BrittAny haNes easily was good to talk too answered all my questions thoroughly n precisely o she was so chipper n nyce as we say here on Long Island I recommend a raise or medal for her. I wish all customers services were like this iu xv thanks love serenity tr.

Amy Wasyliciuah
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Priscilla was so kind and made the process so much easier

Priscilla was very kind and made me feel comfortable during our phone call. She thoroughly explained the entire process and was very caring and compassionate .I highly recommend this company and anyone who has her help them is very lucky.

Lindsey
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Brittany was very helpful and polite…

Brittany was very helpful and polite giving good details too

Jamison shane
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Priscilla really helped me understand…

Priscilla really helped me understand the process of getting my cats as emotional support animals and simplified the different packages for me. She even helped get everything set up to make it as easy as possible for myself. Very much appreciated

Will Bowling
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I was kind of nervous to speak to…

I was kind of nervous to speak to Priscilla N.Coll about my situation She assured me that everything will be fine and she is very polite very understanding and very professional I want to say thank you so very much

Byanca Price
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Brittany H was extremely helpful and…

Brittany H was extremely helpful and you can hear her passion and care for you and your animal. I highly recommend Brittany if you can request who you would like to speak with she an outstanding representative.

Jalen Timmons
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Priscilla C

Priscilla C. helped me understand the process of recieving and esa letter.She was very knowledgable and was able to anwser all my questions and concerns.Before the call ended she made it her duty that I received and confirmed any documents necessary.Thanks much for making this process easy

Michelle Reid
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incredible customer service and support

My experience over the phone with was remarkably easy and comforting. Priscilla assisted me patiently and was very informative about any concerns I had. The different package plans they have to offer make it easy to cater to whatever budget constraints you might have.

aaron simmons
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According to TrustPlane, Emotionalsupportanimal has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/emotionalsupportanimal-com