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Electronic Express

4.150 reviews
Last reviewed: Feb 28, 2026

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www.electronicexpress.comMember since Mar 2026

Electronic Express is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

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I saw a orca 27 oz thermal cup and I…

I saw a orca 27 oz thermal cup and I ordered it and in5 days later they emailed me and said they were out of stock and they would refund my money it’s been two days and no money back yet maybe today so my experience was terrible why do you advertise something that’s out of stock was going to order other things but not now no need to hear out of stock and then wait for my money to be put back in my account no thank you have an amazing day

Alan
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Great

Great! From ordering to delivery - experience was awesome.

Samantha
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If I could give a zero I would spent 2…

If I could give a zero I would spent 2 thousand dollars never received products ups sent to wrong address and now I’m waiting for investigation horrible don’t buy from this place it’s a scam

Joaquin
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Very pleased so far

Very pleased so far. Quick shipping, and the refurbished item looks and works like new—you genuinely cannot tell the difference. Had it for a week now and everything is working perfectly.

Mark Austin
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Great selection and service

Great selection and service, had several purchases from them and have had no issues. 10/10.

William
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Why I continue to use Electronic Express

I have purchased appliances from them in the past and the experience was so seamless that I will continue purchasing from them. The sales and delivery crews are top notch!

Peppers Holdings LLC
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Gallatin location was amazing Madison lo ation was awful

Madison location manager has no customer severice skills what so ever gallatin helped me from start to finish. 100% recommend that location. Madison no so much I will no buy another thing from that location.

Tina
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The process of ordering the products…

The process of ordering the products was very pleasant. The discounted prices were very reasonable. Every sales person was very knowledgeable and thorough! Thank for a great experience!

roy
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It was easy to order online and pick…

It was easy to order online and pick up, but I wish for delivery, you can have an option to pick your day and time range.

Kim
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Got the tv…the tv was not working…you…

Got the tv…the tv was not working…you did the only option you gave me was to ship it back for a refund you guys sent someone out to pick it up but have failed to refund my money and you are not answering or returning our calls you asked me to review while you have your tv back and you still have my money the review would of been better if you completed the return before you asked for a review.

Armand Rowe
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Delivery and setup was great

Delivery and setup was great. The technicians knew exactly what they were doing. Very respectful and courteous.

Deborah Harris
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Great store with great products

I’ve always had fast shipping and great customer support with Electronic Express. Will continue to shop online with them.

Shane Bilbrey
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Thank you for the wonderful products

Thank you for the wonderful products. I am really enjoying every purchase. Great customer service.

Dale Steinmetz
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I was pleased to receive emails…

I was pleased to receive emails offering to help with any questions. computer arrived in perfect condition, in a reasonable amount of time, and without unnecessary paperwork. I didn't give it 5 stars because my package was left at the front door, not my apartment door. I think someone could have taken it, and that would cause me problems,to find it. Other than that, I'm happy And I would buy from them again.

Abraham
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Great experience!!!

Great experience!!!

MONSEGUEA
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Pleasantly Surprised

My order was perfect and delivered so fast. I hadn't heard from this company before but will purchase from them again because of the quality and customer service.

Corky
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Quick delivery

Quick delivery, packaged well. Arrived safe and quick.

Hh
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Great experience!

Good pricing and quick delivery.Communication was excellent

Gerald Klein
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Beware of add on fees they makeup

Had a fridge and tv delivered, originally had an installation and parts add on of $99 which did not end up being needed and the delivery person noted no install completed. Called before they left the delivery and they told me they would refund the $99 but then tried to only refund $17.38 making up other fees that i did not agree too. Spoke with a very rude sales manager Lee and had a ridiculous email chain back and forth with someone who supposed to be helpful but they were not, never ended up getting a call back from Kris like they said and never got my refund from them. So much for the customer being valued and right. Huge waste of time and ill never order from them again!

GQ
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Customer service answered all of my…

Customer service answered all of my questions and provided a pleasant phone conversation. the product had a great sales price and arrived the next day.

DANNY
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Cite this page

According to TrustPlane, Electronic Express has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/electronicexpress-com