15 days. Obscure but 15 days exactly. Business days? Maybe
Completely dismissed as someone who didn't send the correct paperwork, someone who just had to wait or someone who didn't even have the claim. I have every shred of documents (I've been through this before) and they refuse to pay my finance company, return my emails or just do their job. Ive made 3 full car payment after my car was considered totaled by the other drivers insurance. The lady hit my car in my driveway in the middle of the night yet they continue to explain that they need more days. BBB has received all of this as well as the Attorney General of Ohio.
Jeremy Chastain
Exclusionary policies are ridiculous
For three years I paid monthly for their highest level of insurance available to me. My Volvo suddenly threw a piston ring (a mechanical issue) that caused damage to the cylinder wall. I presented my extensive car maintenance record that showed oil changes well before the recommended factory intervals. This car never showed a check engine light. Upon breakdown, an inspector sited the presence of carbon as the factor in denying my engine replacement claim. Carbon will always exist in an internal combustion engine. It’s a byproduct of the fuel burning process. Easycare claims it as a contaminant, even though the language of the contract does not mention carbon as a contaminant. This seems like a blanket way of denying catastrophic claims, which is perhaps the main reason why consumers choose an extended warranty. Avoid EasyCare. The loopholes in their exclusions a will leave you out of luck. My contract is set up that I can cancel at anytime. Now I cannot get anyone at EasyCare to answer my calls to cancel.
Andrew E Lopresti
Good morning everyone have a wonderful…
Good morning everyone have a wonderful day 🌞
Fazlullah Mohammed
EasyCare Does NOT Honor Their Tire Warranty
I purchased the EasyCare Select Plus Upgrade warranty for over $3,800, which specifically includes Road Hazard Tire and Wheel coverage. When I needed the coverage, EasyCare failed to honor it.Two of my tires were damaged in a situation this warranty is supposed to cover. EasyCare approved one tire but denied the other, claiming there was “no air loss.” What makes absolutely no sense is that neither tire had air loss, yet one was approved anyway. The decision was inconsistent, arbitrary, and totally illogical.I provided clear photos showing deep gashes on the denied tire, damage any qualified professional would deem unsafe to drive on. Even the service shop at the dealership confirmed the tire was hazardous.When I called EasyCare, I was told the damage was “superficial,” despite the photographic evidence showing otherwise. Meanwhile, the tire they did approve also had no air loss, but it did have a bulge which they rightfully recognized as unsafe. Yet they refused to apply the same logic to the other damaged tire. Their reasoning is contradictory, dismissive, and shows zero regard for customer safety.I paid a substantial amount for this coverage, and now I’m being forced to pay out of pocket for a tire that clearly should be covered under the Road Hazard policy. EasyCare’s refusal is unreasonable, inconsistent, and unacceptable.If you’re considering buying an EasyCare warranty, think twice. They will gladly take your money but may not honor the coverage when you actually need it.
Malessa
🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 this place is a scam I…
🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 this place is a scam I would use Zurik insurance they are a legit company. This company will do everything to deny you!!! Then they will write a generic message when you review them. Listen, you can let this go in and out one ear bout remember I warned you!!!!!! SCAM COMPANY!!!!🚨🚨🚨🚨🚨🚨🚨🚨🚨Zurik insurance took my truck to Ford Dealer had no problems getting it fixed and it was 7,000 for a new part no problem. Took about a week to get fixed.
Roman Morrow
Rip off
Rip off. Cost me more to go to post office in gas than what you sent for four boxes of strips that Walgreens charges $99.00 a box and you clowns sent me $38.00 for FOUR boxes. I even did the scratch off card and returned the boxes the day after I received it from you. NOT worthy of my time at all. I’d tell people to look elsewhere to sell their strips. A joke
Phillip Tallent
Great company to deal with.
Great company to deal with.
Philip Rankin
Great EasyCare Service
Please forgive the late response. Don't know how I missed this. I was so happy that I had EasyCare to pick up the cost of the air conditioning repair. It was a lifesaver. I was very impressed with how Easy it was to have the repair covered
Charlene Smith
My 2021 Cayenne's A/C quit working…
My 2021 Cayenne's A/C quit working while out of town in Monterey, California. Monterey Porsche refused to accept Easy Care. The Cayenne was 28 days out of Factory warranty. Their attempt to repair failed and charged me $1,800. I shipped the vehicle back to Autobahn Porsche Fort Worth, Texas. They repaired the vehicle and Porsche paid the bill. They did not cover the bill from Monterey Porsche.I attempted to have Easy Care Cover it and because I did not call and get prior approval for the repair in California. You denied to pay. I was not aware I had to call personally since I have never had to in the past. The dealer got bills covered for me.That technicality with your company disgusts me.$1,800. is a pretty good bill but not the end of the world. I will never have anything to do with Easy Care again and I will inform anyone I know to refuse your warranty. I have already informed management at Autobahn about this. I hope they start offering alternatives to your product.
Shannon Tabor
The process was easy and I am so…
The process was easy and I am so thankful for easy care I would purchase again if needed.
Pamela July
My car needed an ac valve replaced due…
My car needed an ac valve replaced due to leaking and the charge was over $600. However, my cost was only my $100 deductible which I was most grateful for. I wasn’t happy with the rental car coverage as they would not cover the cost while in the shop for diagnostics and the dealership required 1-3 DAYS to just diagnose it.
Sharon Stevens
Easy care made our worst nightmare a…
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to get the process going right away! We would recommend to everyone.
Richard Mcgowan
Zero problems!
Zero problems!
Robert Gillispie
We had a very good experience
We had a very good experience. No problems at all. They took care of the repairs no questions.
Deborah Austerman
Jeep
Great peace of mind
Edward Adams Jr
Their work was good
Their. Service was help as needed
Ida Goff
Great to work with
Quick approval of needed repairs. Easy to work with.
Scott Booth
Easy Care warranty was just that easy…
Easy Care warranty was just that easy to use with no hassle just pay my deductible and everything that was eligible was covered under my warranty. The dealership was able to fix all my repairs same day.
Tasha P
Easy care is easy to deal with
Easy care is easy to deal with
toolani user
Did not deal with Easy Care directly
Did not deal with Easy Care directly - the Auto Dealer did. Apparently all went well and the case was resolved to my satisfaction.
George W Hildebrand
