Do you agree with DX Engineering's TrustScore? Voice your opinion today and hear what 11 customers have already said.
DX Engineering is an online company. Based on 11 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed June 13, 2025.
I recently purchased a compactenna and magnet mount. The site was easy to use and purchase was smooth. Delivery was quick and when I received my purchases, inside was some swag stickers and a nice, magazine style product catalog with pricing. Nice touch. Will be customer for life. Thank you.
Purchased a Icom HF radio from them,It was faulty.Customer service was very poor they did not reply to most of my emails & when they did they blamed me & my shack gear for the problem.After a long wait I sent the radio to Icom service centre who confirmed the issue in writing.Returned the radio to them and after two weeks nothing from them so i esculated to PAYPAL who found in my favour & returned my payment.Very stressful experience & ONE SHOP I WILL NEVER PURCHASE FROM EVER AGAIN.
I recently purchased an Acom 500S and Acom 06AT tuner, as well as 2, FT-991A xcvrs. Ameritron amps, MFJ power supply and many peripherals. I cannot get the new Acom 500S to talk to the 991A. After 3 calls to DX Eng. tech support noone even tried to give me an answer to the problem. If I were Acom, I would question Dx Eng's capability to be a dealer. So far I have talked to Yaesu and DX Eng. 3 times and no solution to the CAT issue. I now have a ticket open with Acom. DX Eng....for all of the money I have spent with you, it is VERY DISAPPOINTING THAT YOU TECH SUPPORT IS NON EXISTENT. TAKE THE MONEY AND RUN!! I've probably spent $20k over the recent years with you and am now seeing you are all about the sales and not about the support to your customers.
I have ordered from DX Enginering twice now and I am extremely pleased with the fast shipments. I can count on my order going out the same day ordered. Technical support is excellent too.
Being a new Ham, I have called on these folks several times and they are always extremely helpful. They don't try to up-sale, they answer the questions. They are polite and give several suggestions.Their customer service is also outstanding. If you need equipment or answers, these folks should be at the top of your to call list!!!!!
Came here after realizing I've had only great experiences with DXE. I feel like most people only write reviews after bad experiences, but I wanted to share a good recent one where I (suspected I) had a bad coil with a new portable antenna. They shipped me a whole new antenna with coil which was very generous. They called me on the phone and had a great human touch.I've since bought some HT antennas and a radio from them and will continue to send as much of my "new gear" business their way.
These people are great from the web site, heavy boxing material for shipping, tracking reports, great product construction, assembly instruction to tech help. I give them 5 stars!
I needed something from this website, so I had my beautiful wife buy what I needed with her information. Though the shipping and product was received well, they sold her contact information to spammers that are now sending her information for erectile enhancers and other nasty things. My young son and I are ham operators and I'm definitely not going to let him buy things from here.
I discovered Trust pilot while looking at something else and thought I’d put in a good word. I’ve been purchasing from DXE for at least the last 10 years and have always had a good experience purchasing from them, much better than the “other guys”. Their DX engineering brand of components are well designed and solid construction. Thanks guys! Roy, N9APL
Excellent products, great service after the sale and competitive prices!
Excellent company to deal with- customer service is exceptional! DX has a very knowledgeable staff and didn't try to upsell me on anything. They were also polite and friendly! Shipping costs were reasonable, (priority mail to small town in Alaska) products shipped quickly and arrived well packaged in thick, bubble wrap, and double boxed in thick cardboard, securely taped. Products are quality, well made from solid materials and look like they'll last a long time! Troy and Dale work for Tech Support and will answer any question you have- both super smart and know their products. Give this company a try-they're awesome!
According to TrustPlane, DX Engineering has a 4.2/5 rating based on 11 verified reviews as of April 2026. Source: trustplane.app/company/dxengineering-com
