The guy helped me over the phone…
The guy helped me over the phone identify the right part. Shipped in a timely manner. Will use them again!
Rob D
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Duaparts
4.233 reviews
Last reviewed: Feb 9, 2026Do you agree with Duaparts's TrustScore? Voice your opinion today and hear what 37 customers have already said.
duaparts.comMember since Mar 2026
Duaparts is an online company. Based on 33 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed February 9, 2026.
Customer Reviews
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33 reviews
Had to order a part next day air
Had to order a part next day air. Called customer service and they guaranteed the delivery. Fedex showed up the next morning. Amazing
Sandra Thomson
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Part shipped the same day
Part shipped the same day. Great customer service
Megan
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Y have all parts tha l been looking up
Y have all parts tha l been looking up
Jaime Almanza
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Ordered a part couldn't find it…
Ordered a part couldn't find it anywhere else. I'm so happy they found it for me.
Colin the RV Pro
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Fast shipping
Fast shipping, great customer service. Got a part next day air as promised
Patricia
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Send the wrong part
Send the wrong part
irwin contreras
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Duaparts.com never answers or returns any calls and they advertised parts they cannot get.
I placed an order for a part that Duaparts.com advertised for sale. I called duaparts asking if they had this particular part number in stock. They do not answer their phone calls although their website says in multiple places; "Have Questions? 24/7 Customer Service - We’re here and happy to help!" They do not call you back. The part ordered did not say out of stock on their website and their website let the order go through as a sale although they didnt stock it. Hours later they sent me a text saying that they did not have it in stock ! Now I have to order elsewhere and apply for and wait for a refund.In reply to Duaparts response to my review: Nowhere do they say that they will text you. You call Duaparts and they never answer and never return your call. Much later they texted my phone after I had already placed the order and no longer had my phone with me. They said they dont have the part that I just ordered from them earlier that day and they gave me an alternative that they said did have the part. The alternative that they gave me did not have that part either, untrue again. Duaparts then said I was confused about which company I placed the order with. Confused about who I placed the order with? Why would I not know who I ordered from ? I had my receipt from them in my hand. Then they said "We also mentioned to you multiple times that your card was never charged." They just completely fabricated that statement too. They never texted anything to me saying that at all.
timedifyahoo.com
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The customer service guy was very helpful.
The customer service guy was very helpful and easy to work with. He let me know that one of the parts was not available but other part was. This was awesome.
Dhanansree Ragoonanan
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P The only thing I’d have to say is you…
P The only thing I’d have to say is you need to deliver a little faster?
mitchell pyburn
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Could not find this part anywhere
Could not find this part anywhere, so glad I found DUAPARTS.com
Bob Parkman
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I will use this company again
I will use this company again, there was a glitch in the order. One of my items did not make it with the original order. They sent me an email said they would do their best to fulfill it as quick as they could. I sent them an email they corresponded back with me in a timely manner. My order was filled five days later as far as I’m concern great job. I will use them again. I have my parts to complete my project. Good customer service five stars.Thanks
Dan
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Diesel pusher motorhome parts at great prices!
Everything, they go above and beyond!
Thomas
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BAD CUSTOMER SERVICE !!!!!!!
I DON'T LIKE TO WRITE REVIEWS PERIOD BUT I NEEDED TO DO THIS ONE.ORDERED THE PART AND IT WAS WRONG !!!!!TRIED TO CALL SO MANY TIMES BUT NO CALL BACK IN 29 DAYS !!!!I HAD 30 DAYS TO RETURN THE PART !!!!ALSO, EMAILED THEM, THEY REPLIED AND INSTRUCTED ME TO GO TO THEIR WEBSITE AND RETURN IT BUT I NEEDED TO GET THEIR RMA NUMBER IN ORDER TO RETURN.I WENT TO THEIR WEBSITE AND THERE WAS AN ERROR AND COULD NOT MAKE THE RETURN, THAT'S WHY I KEPT CALLING BUT NO ANSWER AT ALL !!!THAT'S A BAD CUSTOMER SERVICE AND A BAD BUSINESS IN MY OPINION.NOW I AM STUCK WITH A PART I DON'T NEED AND THEY JUST DON'T CARE ABOUT YOUR MONEY !!!!BE AWARE !!!!
Elvedin
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Great experience
Correctly listed parts, great pricing, shipped quicker than expected
Jason Hinton
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Quick delivery and responded the same…
Quick delivery and responded the same day order placed to let me know one was on backorder. They asked if I wanted to proceed with other part and offered a discount for inconvenience.
Bob S.
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Duaparts came through for us with flying colors
Duaparts came through for us
Robert Tolliver
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OEM Freightliner parts
OEM Freightliner parts. Quick shipping
Bruno Frost
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You sent me the wrong item and I have…
You sent me the wrong item and I have been trying to call you and I have left several messages and no calls returned I would rate a zero if it was available
Jeff Gollaher
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Good quality air dryer
Good quality air dryer. Came well packaged. Price was competitive but shipping seemed high. I just wish I could remove my old air dryer that seems to be stuck…
jacques Grandjean
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Cite this page
According to TrustPlane, Duaparts has a 4.2/5 rating based on 33 verified reviews as of April 2026. Source: trustplane.app/company/duaparts-com