I absolutely love this music box
I absolutely love this music box! My granddaughter is going to love it. It is so well-made and sounds beautiful!!
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Donuma is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed January 30, 2026.
I absolutely love this music box! My granddaughter is going to love it. It is so well-made and sounds beautiful!!
Wife is enjoying it, came nicely packaged.
It made her cry happy tears. I think I won Christmas. Thank you so much!
Terrific purchasing experience and great communication. Very timely delivery. The product looks and sounds amazing. Great gift wrapping too. Beyond my expectations! Thank you so much.
Good quality, delivered on expectations, very fast.
Customer service and communication is very fast and thorough. I had made a mistake on the date for engraving, and if not for the Donuma team confirming my selections, I would have been SOL.And the end product is everything I could have asked for and more, beautiful craftsmanship and the custom melody is spot on!Would, and have already recommended to my friends and family.
Ended up not using the service, but the customer assistance was very prompt and helpful.
Everything was awesome
I was looking for a specific type of music box design and Donuma was the only place I could find that offered what I wanted.I really appreciated the communication from the staff. The music box I received was amazing and I know it's going to be an amazing anniversary gift.
The music box was great quality and the chimes matched my custom order perfectly. Submission of the melody, approval, and subsequent order follow-ups were easy and reassuring. I'm very pleased with this purchase.
The music turned out great and the box is beautiful!
The product was fantastic and exactly as I ordered. The supplier contacted me to clarify some aspects of my request to ensure the product was exactly as I wanted. Fantastic service
Great service, fast and easy! My order is for a 10 year anniversary present, and I have another 2 months before it gets opened and listened to.
Great quality, this was a wonderful gift.
Perfect craftmanship, awesome quality, efficient delivery.
First class experience from start to finish. The involvement from seller was so refreshing. They went out of their way to make sure that the end product was as close to perfect as it ended up being. I chose to do a custom song in the music/jewelry box. I chose the clip I thought I wanted. The seller took the time to make a selection from the same song, and it was so much better. Then they put a sample together and had me approve it before continuing. When I gave the music/jewelry box to my daughter she cried so hard (happy cry). It was such a wonderful reaction, she has never let herself express emotion like that in front of me before. I'm her father, and the emotion she showed was so powerful I cried too. Her and I have endured such a tough life, that showing affection in general is very difficult let alone toward one another. But when this gift was given, we gave each other a long overdue hug. I needed to find a way to show my daughter how much she means to me and this went a long way. And for that I will eternally be grateful to this seller. A gift that will be with her long after my time is over.
Easy and well worth the money
Music box is For my daughter's 42 birthday. I have always loved music boxes. When I saw your ad, I was fascinated. I have been very impressed with the short delivery period, selection of products, beautiful packaging of gift and I am sure she will love the it!!
Beautiful craftsmanship, perfect engraving, the wood used is top notch!
I was looking for a customizable music box when found I this one. It was super easy to order and there was clear communication from those making the box too once the process started. I still can’t believe how beautiful it turned out! It is a little pricey, but to me it was worth every penny for the quality. I mean even the packaging it came in is super nice. I never would have found a music box that was able to play the song I wanted just by looking in general. I love that I can watch all the little gears turning while it plays plus there’s even a space to put a picture inside. The box itself is perfectly petite and sturdy. I’m glad I chose Donuma!
According to TrustPlane, Donuma has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/donuma-com