The professionalism Help
The professionalism and the help i received because i couldn't assess the dashboard and never had the chance to fix my credit for months
Kenneth
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CreditSecrets.com
4.850 reviews
Last reviewed: Feb 28, 2026Do you agree with CreditSecrets.com's TrustScore? Voice your opinion today and hear what 965 customers have already said.
CreditSecrets.comMember since Mar 2026
CreditSecrets.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
This was my first experience with this…
This was my first experience with this company, and the customer service answered all my questions to my satisfaction. It was very helpful. Thank you.
Carolyn
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Very prompt replies and courteous.
Very prompt replies and courteous.
Joan Benson
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Everyone has been super helpful!
Everyone has been super helpful! Very grateful for Credit Secrets. Thank you!🙂
ISABEL PEREZ
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Customer service guy was fantastic.
Customer service guy was fantastic.
Otis Livingston
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I can't log on help
Customer service rep was very honest and professional. She wanted to make sure my questions met my expectations to satisfy my situation. Thank you
Ralph Wilson
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Difficult to manage program kept giving…
Difficult to manage program kept giving error message so very frustrating.
Patricia Cox
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Credit Secrets is Wonderful
Credit Secrets is wonderful! They are not a scam. They helped me with something on my membership. No hassles with my concern. I'm still a member!!!
A F
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I could hardly wait to get started…
I was really intrigued with getting started with the credit secrets and getting my credit back on track. Although I didn't get the chance to get started, I was really looking forward to getting started. The videos were so exciting and made me that more anxious to get started.
Sherley
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Customer Service
Person was polite and very prompt on my issue.
Patricia King
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Support for clients
Excellent customer service and support.
Ng
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Vanessa of the Customer Success Team
Vanessa of the Customer Success Team; coached me (85 years old) through your Credit Cleaning process.She was helpful and considerate.
Robert Thompson
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Customer service is great to work with
Customer service is great to work with! Solved my problem within 2 minutes.
CPA
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Fantastic Customer service and…
Fantastic Customer service and support.. very friendly, quick pickup to speak with an agent...that is most important for me
William Miller Sr
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Making my first call
Making my first call, was absolutely 💯 great experience. She was so pleasant and understanding and listened to my concerns and assit me. I am my own Default. And having that support not judging but willingness! Made me feel better 😌 ☺️ Thank you.
Rose Sevorwell
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Great Customer Service
Daniel was Great. He answered all of my questions about the program and how it works. He was very knowledgeable and assured me to follow the system fully step by step. Kudos on his training to help Credit Secrets members.
Raymond Richardson
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To be honest
To be honest, I got the program with intentions of cleaning up my credit. Score, but I ended up in a hospital for long extended stay. I had forgotten about it, and when I came out my wife told me that we were being charged for something that I wasn't using. These people are so honest in what they do that. They came me back a complete refund. Seeing that I was in a hospital and never touched the program. I like this. I think it shows a lot of honesty in their product.And in themselves.
Lazaro Nunez-rodriguez
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This really works
My experience was good cuz I finally found a company that really knew how to help me get my credit taken care of and I'm so glad for credit secrets
Brian Kirby
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Great info and great customer service!
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down you will find a number and support email as well. Can't wait to get started. I bought it a while ago and didn't actually use it. Now I just purchased the automatic and it's game on!!
Sadie-O
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Very professional and courteous
They hired a great person when they got Mrs(Ms) Vanessa. I pray that she always keep that attitude that she bless with. She hasan amazing gift and may God bless her in greater endeavors.
Angela Jefferson
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Cite this page
According to TrustPlane, CreditSecrets.com has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/creditsecrets-com